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Option Care is a pharmacy located in Wood Dale, IL.
1226 Michael Dr a, Ste R, Wood Dale, IL, 60191, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
ZERO stars. If you rely on them for life saving treatments they will kill you with their incompetence. They cannot get medication out on time even locally. God forbid it’s a holiday. They also cannot re-authorize insurance annually in a timely manner. Your insurance will approve the request and then their billing team will sit on it. They are the WORST.
Sent the initial order to the wrong address- 4 hrs from where we were, even though the address was verified prior to shipping - it was a HUGE PAIN - to get arrangements for the wrong shipment to be picked up This was for tube feeds Around 5/30 called regarding returning pump - was told couldn’t be returned until tube was actually removed 6/10 - called to return pump - talked to Katie, she said a box would be sent to return product. I told her we had moved and gave her the new address 6/13, noon, Christy left a message a FedE... read more
1st experience was HORRIFIC. 3 HOURS of waiting on the phone. I will continue to post and see if it gets better
Option Care has a 2.4 star rating with 28 reviews.
Option Care is open now. It will close at 5:00 p.m.
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