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Specialties: Optimum Imaging Center provides patients and referring physicians with excellent customer service and the best diagnostic imaging services. Established in 2016. Stablished on the idea that every patient is treated the same regardless or their insurance plan or social status.
500 S Bicentennial Blvd #100-B, McAllen, TX, 78501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
On hold for 35 minutes, no answer. As per voice loop, I was next in line for about 20 minutes. This is not the first time this happens.
I don't know what happened to this place. They are rude and disorganized now
Horrible customer service, I had an appointment at 8:00am. I was given a form from my doctors office with the office address. Even a QR code to scan. I I showed up to my appointment on time and confused as to how I was supposed to get into the building. I call the number and they take over 10 minutes to even answer the phone. Someone finally answers and informs me that I am at the wrong location. Mind you, I previously called on Monday and they took 30 minutes to answer the phone call. When they finally answered so I could c... read more
Arrived as walk-in appointment. Check-in was quick and wait time was excellent . Now tech was friendly and smiled; receptive. Other people visiting with past experiences may communicate differently, but our visit was awesome . Lobby was clean and had a small waiting room with Screen for child program. Restroom .
Overall, I couldn't have asked for a better experience at Optimum Imaging Center. They have the perfect blend of top-notch equipment and a caring, skilled staff. The efficiency of the clinic, from booking my appointment to receiving the results, was impressive. If you are in need of MRI or X-ray services, I highly recommend them for a stress-free and reliable experience. I will not hesitate to return here if I require any imaging services in the future.
Optimum imaging Center has a 3.4 star rating with 32 reviews.
Optimum imaging Center is closed now. It will open tomorrow at 8:00 a.m.
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