Optimum Family Medicine

Toyin Robinson 

on Google

3 weeks ago

They have a friendly and helpful staff. The doctor is Amazing. I wish they had a system where they allow people to sit in the office when it is cold outside. I was in the cold for an hour after opening time 

Elaine Clarke 

on Google

4 weeks ago

Doctor is very receptive. Nice and Courteous staff. Doctor spends quality time with each patient and is a keen listener. I am also very grateful that there is a walk in policy even though the number is limited. My only drawback is that I am often very frustrated with reception not picking up calls when I have concerns. That area needs much improvement. 

Yadeka Mclean 

on Google

5 months ago

They don't answer the phone I've bin calling for 5 days now and nobody answer 

Toyin Robinson 

on Google

6 months ago

They could have had a higher score if they didn't prance into the office and leave people waiting in the cold for walk in hours. I have not seen anything like this 😕. Mind you this is during winter. The reason they scored higher than 2 is because they have a friendly and helpful staff 

Madison Mariah 

on Google

6 months ago

I called to schedule an appointment, and was told to come at 10 AM. I arrived at 10:05. The waiting room had about six people inside already and not even all of the nurses had arrived yet. I waited over two hours to be seen by a nurse in the first place. I was given a form I had to fill out an hour after I arrived. They do not honor appointments.