Optimum Appliance and Recycling Center

Maria R. 

on Citysearch

10 years ago

My washing machine was delivered to me and immediately did not work. Additionally, the washer was dirty and had some pieces of cat vomit in it. They never returned my phone calls. The woman kept telling me that she tries calling me, when I continuously call them back to follow up, but finally it was discovered that she had the “wrong number”, even though, this same woman had the right phone number to call me earlier that morning to set up delivery time. She assured me that I would have a working washer by the next day and I ... read more

Karen S. 

on Citysearch

10 years ago

A lot of these "positive" reviews seem pretty fishy to me. I have a friend who bought from these guys and she tells the same negative story that I've read over and over on multiple sites about these guys. After hearing her story I decided to do some research and found YES they were previously Quality Used Appliance. They changed their name but are still doing the same shenanigans. Buyer beware! 

jenny s. 

on Citysearch

12 years ago

I have read the posts on here and I have found no truth in the ones before mine. I in fact checked out this company and found quality used appliance closed. the one you call Optimum appliance. Well I check them out also. well they don't even have the same owners. very good ratings on the BBB and very easy to talk to staff. We did a full background on this company. so I must say before you bash a company you should get your facts straight. Jenny, S Anoka county 

taylor s. 

on Citysearch

12 years ago

thank you it is about time someone stood up for people of the web. I have shopped at optimum and there service was great. I will say I did by a washer at Quality and had no problems thank you 

Mary L. 

on Citysearch

12 years ago

Run, Run, Run.... Now called Optimum Appliance and Recycling Center, dropped the LLC and then registered for new one so they would not have to be responsible for all the crap they previously sold. Bought appliances from them and had issues with every one. Poor service. Gave up on getting the last two fixed after hasseling with them for over 7 months! Never heard so many lies and seen such bad customer service. Wish I would have read some reviews on the web and on the BBB. 

joel n. 

on Citysearch

12 years ago

They had to change names because they destroyed their reputation doing buiness as Quality Used Appliance. Now apparently they call themselves Optimum Appliance. I bought a used side by side fridge, it worked for a little while, then quit. Quality used appliance took my fridge to fix it under warranty. I still don't have it back nearly a year later. I had to buy a new fridge, no one can go for months without a fridge. They have lied to me over and over, saying one day that it is on the truck, ready to be delivered, then 3 day... read more

John D. 

on Citysearch

12 years ago

Rating: poor Sold me a busted dryer. Huge hassle to get a tech out.. After managing to get him out 5 times.. He Has yet to fix the problem.. Unacceptable customer service.. They literally hang up on you.. After about 7 attempts, still haven't been able to speak to their manager.. Busy guy.. Have promised to have tech/manager call back about 10 times.. They never do.. I'm shocked these guys are still in business.. Wish I read some reviews first.. Do yourself a favor, and buy else where. 

Taylor S. 

on Citysearch

12 years ago

this place is awesome, great prices and great people, i dont see the big issue with all of you guys its a great place. small buissiness trying to make a difference with recycling, and helping people get a nice appliance for cheap. they know what they are doing. 

troy l. 

on Citysearch

12 years ago

great work, low prices you get a A++