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OPTIMIND Nepean Health Care

2.3

About this business

Location details

1104 Nepean Hwy, Highett, VIC, 3190, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.38 reviews
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Milo Wallasvaara - Doyle's profile image
Milo Wallasvaara - Doyle 
on Google
a year ago
Phillip Terpilowski's profile image
Phillip Terpilowski 
on Google
a year ago

STAY AWAY FROM THIS CLINIC. THEY DON'T CARE. BREACHED CONSUMER LAW... and don't care! I booked an appointment, with a 6 month wait. the appointment was for $750. One week before my appointment, December 13th 23' I got a call saying I'd never returned my documents... They were never sent. (They wrote my email address down incorrectly... from the referral of my Dr.) I filled out the docs, then it came to payment... Rachel over the phone, asked me for $1450... Almost Double... I couldn't pay the amount and therefore had to canc... read more

Michael D's profile image
Michael D 
on Google
a year ago

It took 3 times sending my referral online and following it up each time to find it was not logged in the system. The phone is not answered somedays and was on hold half an hour just to talk to reception staff. I'm glad I didn't decide to go through with accessing this service and found success with another avenue. This clinic is unprofessional in their organisation and was extremely discouraged by the failure of their online processes to actually even process. My gut told me this would be a common theme if I pursued to seek... read more

Sarah K's profile image
Sarah K 
on Google
2 years ago

Absolutely disgusting Doctor. My client recently went for an assessment as he has been trying to get a psychiatrist appointment for support under the NDIS and get extra help for his anxiety disorder and Dr Don spoke to him for maybe 40 mins...with reception going in and out and could barely hear him...after this the Dr decided to send a letter to my clients doctor saying to cease his anti anxiety medications which he has been on for 6 years. My client is beside himself, his anxiety is now extremely exacerbated. This is horri... read more

Ella Hodges's profile image
Ella Hodges 
on Google
2 years ago

Honestly worst experience with a psychiatrist I’ve ever had. The lack of concern Jeremy has for his patients is concerning in itself. Would recommend treatments that would benefit his practice as he rents the rooms out to them. If you’re ever in a crisis don’t even bother trying to reach out to him as you won’t get a response. 

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Frequently asked questions about OPTIMIND Nepean Health Care

How is OPTIMIND Nepean Health Care rated?

OPTIMIND Nepean Health Care has a 2.3 star rating with 8 reviews. 

When is OPTIMIND Nepean Health Care open?

OPTIMIND Nepean Health Care is closed now. It will open at 9:00 a.m. 

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