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OpenRoad Mazda
- Automotive
- Port Moody, BC
About this business
As a longtime member of the Port Moody, Coquitlam, and TriCities community our dealership was completely rebuilt and opened in December 2013 with a larger, brighter showroom, more guest comforts and a brand new service department. At the heart of OpenRoad Mazda is our team of dedicated sales and service advisors. Our sales advisors are more than happy to spend 5 minutes or as many hours as you need to learn about the latest vehicles from Mazda. Our technicians and service advisors are the backbone of our store and many have ... read more
Location details
3170 St Johns St, Port Moody, BC, V3H 2C7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I have been coming here for my Mazda 3 for years. Today I came here to service my CX-50 Hybrid but it doesn't appear staff is very familiar with this model since it is no longer available in Canada due to tariffs. I specifically asked the advisor if they had the recommended oil/filters for this HYBRID vehicle and they said they did. When I picked my car up I see in the invoice that they had used 0W-20 and not the recommended oil per Mazda's own manual (attached). They also seemed to have forgotten to notify me when the work ... read more
I booked a regular maintenance service and was told it would take about 2–2.5 hours. However, it ended up taking more than 5 hours, and I had to return on another day to complete the process. The dealership did not inform us in advance that recall work would be performed, nor did they explain that it would require additional time. Had we known they would need to complete recall work and that it would take over 4 hours, we would not have waited at the dealership. Instead, we would have gone to work and simply picked up the ca... read more
First time buying a brand new car and the people at OpenRoad Mazda in Port Moody were extremely helpful. Thank you to Raul for setting me up with my dream car! :)
I brought my Mazda to this service center due to jerky shifting and the AT light being on. The team diagnosed the issue as a faulty Shift Solenoid A and recommended replacing it for over $1,300. I was led to believe this would fully resolve the issue. After the repair, I was informed that the problem still existed — and now the Transmission Control Module (TCM) needed to be replaced for an additional $900. This possibility was never communicated to me during the diagnostic process or before authorizing the repair. I refused ... read more
Raul Cartagena Was exceptional in helping me going through the process of buying my first Mazda.
Frequently asked questions about OpenRoad Mazda
How is OpenRoad Mazda rated?
OpenRoad Mazda has a 4.6 star rating with 1,519 reviews.
When is OpenRoad Mazda open?
OpenRoad Mazda is open now. It will close at 8:00 p.m.
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