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Oakland Park, BC, V6V 1W8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I came back to Toyota Open Road in Richmond for my Highlander tune-up service. I found the way they communicate was very efficient, before and after the service. Surprised to see how everyone at Open road was very respectful to customer like me. The agent at the service, Max Hui (?), was very good, he did not push me for more works, more $ out of my pocket. Overall, it was a pleasant experience for me, today, at the RM Toyota Open road.
Absolutely unacceptable experience. I’m furious after hearing what Winson did to my aunt and uncle here. They were given a trade-in valuation of $28,000 for their RAV4 — only to be told afterward that they were deducting 15% because of “tax savings,” bringing the value down to $24,000. How does that make any sense? Is that even legal? A valuation is a valuation. You don’t quote someone a firm number, then slash it afterward with some confusing explanation. That’s not transparency — Winson was taking advantage of people who m... read more
⭐ Highly Recommended – Ask for Sam Liang! ⭐ I had an outstanding experience at OpenRoad Toyota Richmond thanks to Sam Liang. From the very first conversation, Sam was incredibly professional, patient, and genuinely focused on helping me make the right decision—never rushing or pushing me in any direction. He explained every detail clearly, compared different options honestly, and made the entire buying process unbelievably smooth. What impressed me the most was his transparency and customer-first attitude. He took extra time... read more
Sam Liang was friendly, honest, and incredibly helpful throughout the whole process. He answered all my questions clearly and made buying my car simple and stress-free. If you're shopping here, I strongly recommended askign Sam.
OpenRoad Auto Group Ltd has a 4.6 star rating with 3,889 reviews.
OpenRoad Auto Group Ltd is closed now. It will open tomorrow at 9:00 a.m.
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