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Open Road Subaru Parts & Service

4.3

About this business

Location details

1180 Springfield Rd, Union, NJ, 07083, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.3136 reviews
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Laurie Jackson's profile image
Laurie Jackson 
a month ago

Been dealing with Open Road Subaru and their service department since 2015. Been satisfied with them for the most part. One caveat however. They recently started tagging on a 3% credit card fee to their invoices sometime between May 2026 and September 2026. Now I don't know about anyone else but when we needed to get over $2,000 worth of maintenance and repairs on our car yesterday that 3% came as a shock. We are not in the habit of carrying thousands of dollars in cash with us. Didn't think to bring the checkbook since the ... read more

Dawn Kepler-Dingley's profile image
Dawn Kepler-Dingley 
a month ago

I had my Subaru service today on my 2023 Outback. The staff were dealing with work issues, don’t we all? Not to worry, I love my Subaru as does my family and friends who own theirs! Thank you for servicing my car in one day today. I really appreciate it. I’m always going to be a Subaru owner! 

David Spingarn's profile image
David Spingarn 
3 months ago

This review is regarding great service. My initial involvement with Open Road Subaru was assisting my sister with her new Impreza purchase a few years ago. That experience was awesome, and I provided a very positive review. My sister has had her car serviced there and I believe was quite satisfied. I can now say I've also had an awesome experience with their service department, especially Domenic Tomasso. I initially spoke with a different dealer, closer to home, about a set of dashboard warning lights in my sons Forester, w... read more

Jason Alvarez's profile image
Jason Alvarez 
3 months ago

Have been in a back and forth with them for about a month over a used car they sold us. The car was undriveable and within a couple miles it started leaking coolant. We took this car back THREE TIMES. The first time they claimed they fixed the issue and would not charge us for any work done, they simply topped off the coolant and tightened the clamp around the coolant hose as a bandaid. The second time bringing it back after the coolant reservoir basically emptied itself out within a week, they told us “there’s nothing wrong... read more

Calfolk Ionized's profile image
Calfolk Ionized 
4 months ago

Had a great service experience today with Liam and Alberto. Great communication, and helped me test and replaced the bad battery under Subaru's factory warranty. Service is quick as well. Would recommend. 

Frequently asked questions about Open Road Subaru Parts & Service

How is Open Road Subaru Parts & Service rated?

Open Road Subaru Parts & Service has a 4.3 star rating with 136 reviews. 

When is Open Road Subaru Parts & Service open?

Open Road Subaru Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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