Opelika Ford

Milton Z 

on BBB

2 months ago

Horrible experience. I inquired about two trucks they had listed on their website for $*** and $***. The salesman I spoke to on the phone said both were available. My wife and went to the dealership, spoke to the sales rep, I showed him the listings and he said both were still there. Went for the test drive, and decided to purchase the vehicle. Went inside, filled out the necessary forms, then the rep comes back with the sheet saying the vehicles weren’t actually the listed advertised price, but were instead a different pric... read more

Chase C 

on BBB

6 months ago

Terrible terrible dealership. Opelika Ford sent out a ford ****** giveaway event flyer. It has a combination box with a number on it. I pulled the tab, the number ***** appeared. If you match that number to the winning numbers you win the prize shown. Opelika Ford is not giving me my prize because my address is not on the form. They can’t explain how I got the flyer. It was in my mailbox, I pulled it out of my mailbox and hit the winning number. I have talked to 3 people at ford and they say that’s weird there no address on ... read more

Noah E 

on BBB

2 years ago

This dealership advertises vehicles that they have no intention of selling because they do not exist. Once you inquire about one of them, they try to sell you one significantly higher priced. it is classic bait and switch. Avoid these scammers. 

Michelle W 

on BBB

4 years ago

NEVER EVER buy a car from Opelika Ford! We had my car appraised, an amount set for it, I had gotten a loan for the car approved already(they knew this), HAD AN APPOINTMENT to go buy an Expedition from them, got there 10 min before our appointment and because someone came to look at the car right before we got there, they let them buy the car as we stood there. ****** is not even the word for it! Not to mention the general manager was a complete *** and all he could say was "first come first serve." We set up the appointment ... read more

Tiffany R 

on BBB

5 years ago

Went yesterday evening trying to get another car. Stayed waited for a hour to tell me they won't do anything and they would look into more options tomorrow morning since they were closing in 15 minutes. We drove a hour and 15 minutes to be told this. Never once on the phone did they mention it or anything after we asked. Never again will we do busy there. It's completely unprofessional. Also was trying to get us in a brand new car after telling them we didn't want a brand new one right now. We needed something our payments w... read more