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Ontrac Inc

1.8

About this business

Location details

6000 FM 2673 # C, #C, Canyon Lake, TX, 78133, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.8115 reviews
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Matthew Lara's profile image
Matthew Lara 
2 weeks ago

Horrible customer service. This company should not be in business. They stated the item was delivered when it was no where to be found. When you try to reach customer service no one responds. 

Maria Gonzales's profile image
Maria Gonzales 
a month ago

This has been the worst Courier service ever 

Anyerber Contreras's profile image
Anyerber Contreras 
a month ago
Srrhh Srhh's profile image
Srrhh Srhh 
2 months ago

I received a notification stating that my package was delivered, but it is nowhere to be found. I checked everywhere. When I opened a case, I received an email again stating that the package was delivered, without any resolution. The package contained a gift, and now the item I ordered is out of stock. Its impossible to speak with a human representative. Going forward, if I see that this delivery company is being used, I will make sure to cancel my order. 

Gina C's profile image
Gina C 
2 months ago

They delivered my package to the wrong building and because it was “delivered “ my case was closed. They have incompetent staff and expect to just accept that kind of outcome?!! No! I’m filing another claim ! 

Frequently asked questions about Ontrac Inc

How is Ontrac Inc rated?

Ontrac Inc has a 1.8 star rating with 115 reviews. 

When is Ontrac Inc open?

Ontrac Inc is closed now. It will open on Monday at 9:00 a.m. 

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