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OnPoint Community Credit Union
- Finance
- Portland, OR
About this business
Location details
6367 SW Capitol Hwy, Portland, OR, 97239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | Closed | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
While it’s nice to support a local credit union, I have to say their operations seem less than streamlined. We have our mortgage and all accounts through them merely for convenience. Their app is slow - there is a status bar when you log on, reminiscent of older systems. Their ACH processing is as slow as molasses! Unfortunately the mortgage servicing regularly underestimates our property taxes for escrow so we’re always having it added to our mortgage for years. I’ve had not so great experiences with temperamental customer ... read more
I recently visited OnPoint to start super savings accounts for my boys, and I couldn't be more impressed with the customer service! Cole went above and beyond to help us set everything up. He was incredibly patient as we walked through the process with each child, ensuring they understood how it all works and what to pay attention to. His knowledge and kindness made the experience enjoyable for all of us. We definitely recommend OnPoint for anyone looking to open an account! Thank you, Cole!
Horrible customer service and not just this location. None of their phone numbers go to their bank but to card services; so expect a unreasonable wait time. I have banked with OP for over 6 years and just recently moved to a different Credit union. Don’t waste your time banking here.
Frequently asked questions about OnPoint Community Credit Union
How is OnPoint Community Credit Union rated?
OnPoint Community Credit Union has a 3.9 star rating with 42 reviews.
When is OnPoint Community Credit Union open?
OnPoint Community Credit Union is open now. It will close at 5:30 p.m.
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