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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Angela P's profile image
Angela P 
a year ago

Wonderful experience - every time. It is so nice to know that there are companies out there that are still willing to work with their customers. My local office does that in a very friendly, caring way - and it is greatly appreciated! 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. 

Daniel V's profile image
Daniel V 
a year ago

On 25 Feburary I arrived at One Main with a cashier's check from my bank to pay off my loan. My Cashiers check was greater than the amount of owed. Now the night before I had a DIF in another state. So I requested to pay all but a small amount (less than 8%) to manage minor costs incured with any Death In Family travel. To my surprise, They not only said No, but were rude and dismissive. Didn't even offer any alternative (I guess the amount remaining would not be profitable enough for them). Further, the CHECK they did give ... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Erika T's profile image
Erika T 
a year ago

Fast easy Hassel free... Started on line ended in office all friendly staff 

Business response:

Thank you for your feedback! We appreciate your support. 

Denise B's profile image
Denise B 
a year ago

One main made my experience very easy I was very satisfied with the level of customer service I will recommend one main to my family and friends 

Business response:

We love hearing about your experience. Thank you for the feedback. 

REBECCA S's profile image
REBECCA S 
a year ago

Everyone was polite and friendly. And was happy to help me. 

Business response:

Hi Rebecca!Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Hiram B's profile image
Hiram B 
a year ago

They were fast and professional. I Highly recommend them for anyone in a jam. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. 

Tomika A's profile image
Tomika A 
a year ago

I had a very pleasant experience working with Shannon at One Main at Stonecrest. She was so patient and answered all of my questions. I would definitely recommend OMF to anyone for their loan servicing needs. 

Business response:

Hi Tomika!Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. 

Steven S's profile image
Steven S 
a year ago

OneMain has always been there for my loan needs when no other lender would! Fast and easy and it was all done over the phone. Thank you Onemain for being there for me. 

Business response:

Hi Steven!Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. 

John T's profile image
John T 
a year ago

Very helpful and courteous. Amy took very good care of us. 

Business response:

Hi John!Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is open now. It will close at 5:30 p.m.  

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