Oncor Electric Delivery

Allison C 

on Google

a week ago

They are the absolute worst! Our power went out due to a lightening strike at 5:30 pm not just ours but the other house on our property, this was middle of July in Texas! By 9 after being told it would be on at this or that time, NOTHING. We decided to get a hotel room, rightfully considering the temp. Tech finally showed up at 1:30 AM, 8 hours after going out. He worked on the one pole on the property which supplied power to my neighbors but never looked down the line at our pole. Still out at 8 the next morning, we called ... read more

Daisy Dandilyon 

on Google

a month ago

I’ve never lived in an area who had Oncor as a service provider. I’ve also only had a handful of power outages my entire life up until moving within their service area. Now I experience power outages approximately once a month to once every other month. 8/10 times it’s beautiful weather outside and it’s caused by vegetation. Every time I’ve seen the location of the problem, the trees and vegetation are cut back inches from the power lines. Therefore, when the vegetation grows in 4 weeks, it’s in the same spot it was the last... read more

dustin snow 

on Google

4 months ago

This company is straight trash I’ve lived in 3 states and have never had so many power outages yet they wanna charge me to keep using there trash service 

Clayton Eiland 

on Google

5 months ago

You don’t have to care about customer service if you have a monopoly. Paid upfront for work that I ended up having to act as my own project manager and hound them to for updates and to complete. Third party contractor they hired (that I had no idea about) showed up, cut power, blocked my driveway and ran over fresh sod I just put down…vs using the driveway 1ft away. Then they want ME to submit some claim to get it fixed. Get stuffed, Oncor.