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Oncor Electric Delivery
- Consumer Services
- Round Rock, TX
About this business
Location details
350 Texas Ave, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely unexcusable company and you can't say lack of customer service as there is zero. Even for emergency shut offs they will not ever pick up a phone or connect to a person. The automated system just hangs up. Currently been waiting for them to shut off power for a week for repairs.
On 04/09/24 at 9:00PM we lost power and we only regained power on 05/10/24. There was a storm that knocked down vegetation. When this outage was reported the automated response was: ONCOR IS AWARE OF AN OUTAGE IMPACTING YOUR ARE. THE CAUSE FOR THIS POWER OUTAGE IS VEGETATION AND IS IMPACTING APPROXIMATELY `163 CUSTOMERS. AT THIS TIME, WE DO NOT HAVE A RESTORATION TIME BUY ARE WORKING QUICKLY & SAFELY TO RESTORE SERVICE. ONCOR is supposedly responsible for maintaining and repairing the following items: 1. Wooden utility poles... read more
Frequently asked questions about Oncor Electric Delivery
How is Oncor Electric Delivery rated?
Oncor Electric Delivery has a 1 star rating with 23 reviews.
When is Oncor Electric Delivery open?
Oncor Electric Delivery is closed now. It will open on Monday at 9:00 a.m.
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