This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Oncor Electric Delivery
- Consumer Services
- Round Rock, TX
About this business
Location details
350 Texas Ave, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely unexcusable company and you can't say lack of customer service as there is zero. Even for emergency shut offs they will not ever pick up a phone or connect to a person. The automated system just hangs up. Currently been waiting for them to shut off power for a week for repairs.
On 04/09/24 at 9:00PM we lost power and we only regained power on 05/10/24. There was a storm that knocked down vegetation. When this outage was reported the automated response was: ONCOR IS AWARE OF AN OUTAGE IMPACTING YOUR ARE. THE CAUSE FOR THIS POWER OUTAGE IS VEGETATION AND IS IMPACTING APPROXIMATELY `163 CUSTOMERS. AT THIS TIME, WE DO NOT HAVE A RESTORATION TIME BUY ARE WORKING QUICKLY & SAFELY TO RESTORE SERVICE. ONCOR is supposedly responsible for maintaining and repairing the following items: 1. Wooden utility poles... read more
Frequently asked questions about Oncor Electric Delivery
How is Oncor Electric Delivery rated?
Oncor Electric Delivery has a 1 star rating with 23 reviews.
When is Oncor Electric Delivery open?
Oncor Electric Delivery is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com