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On Side Restoration Services

2.5

About this business

We’re On Side Restoration. We’ve been expertly restoring damaged homes and businesses in Canada since 1979. Over 1,200 of the most well trained, most qualified service personnel in the industry are employed at On Side, with 500 Technician and Trade Level Certifications among them. With over 10,000 pieces of specialty restoration equipment, and more than 670 emergency response vehicles from coast to coast, we deliver the most efficient and highly-skilled restoration service in Canada. 24/7, every single day of the... read more

Location details

340 Waterloo St N, Thunder Bay, ON, P7C 5Y3, Canada

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2.515 reviews
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Edward's profile image
Edward 
on Google
2 months ago

A company that violates municipal bylaws and Landlord Tenant Board rules. Loud and rude employees that don’t care about tenants rights. Will be filing multiple complaints and look forward to the court hearings. Companies like this need to have their business license revoked or not renewed. 

Scott Taylor's profile image
Scott Taylor 
on Google
a year ago

Never again 

patrick Harvey's profile image
patrick Harvey 
on Google
2 years ago

Would not recommend. Poor communication. A year wait for restoration to begin and still an unclear plan for the work to be done. Workers responsible to remove damaged contents arrived unprepared for the job. They had to use our tools to take apart large items. Damaged content sat in the driveway for 6 months before being removed. Poor quality work done. Two closet doors installed crooked, the hallway door will not close properly and sticks out at the top. Laminate replaced on the stairs already splitting apart (only done 3 m... read more

Caleb Caldwell's profile image
Caleb Caldwell 
on Google
2 years ago

Best restoration company in town 

Melvin Mathew's profile image
Melvin Mathew 
on Google
2 years ago

Worst customer service. Dumb Lady at the front desk who tried contacting me seemed like she was least interested to work. Absolute poor communication and customer service. I chose to neglect the business because of her attitude 

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Frequently asked questions about On Side Restoration Services

How is On Side Restoration Services rated?

On Side Restoration Services has a 2.5 star rating with 15 reviews. 

When is On Side Restoration Services open?

On Side Restoration Services is open now. It is open 24/7. 

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