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Olympus Pools
- Contractors
- Tampa, FL
About this business
Location details
4422 N Lauber Way, Tampa, FL, 33614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I signed contracts with Olympus pools in May of 2020 it is now May 9th of 2021 my pool is still not complete they have been paid in full since January 1st of 2021 my pool was supposed to be done within 3 months of signing my contract it is now a year later the owner James and Alexis reached out to me asked me to come to the office to go over my situation we sat down and we wrote a new contract stating that my pool will be done within 30 days I have not seen or heard of one person I was promised materials would be dropped off... read more
I signed contracts with Olympus pools in May of 2020 it is now May 9th of 2021 my pool is still not complete they have been paid in full since January 1st of 2021 my pool was supposed to be done within 3 months of signing my contract it is now a year later the owner James and Alexis reached out to me asked me to come to the office to go over my situation we sat down and we wrote a new contract stating that my pool will be done within 30 days I have not seen or heard of one person I was promised materials would be dropped off... read more
Do not recommend this company to anyone wanting to build a pool. Here is our experience with them. We signed our contract on 9/11/20. Our sales person told us that our pool will be done in 6 months because of COVID-19 and all the delays it has brought to the construction field. Their paper work also stated that “it is fair to expect 6 months” from sign to swim. I have it in my hand. We went ahead with signing our contract because at the time everything checked out with them. We wanted our pool ready by summer so our 3 daught... read more
We signed in July with Olympus Pools and still don’t even have coping. We paid on time for every step and have not made any changes. The delays have been Olympus ordering the wrong materials, not following design and then taking weeks to correct it. I am not the only one and several of my neighbors are in the same boat. Our neighbor across the street signed with a different pool company in August. They are now swimming in a well constructed pool. You can not say the magnitude of these delays are due to the current sit... read more
Awful! They do not respond! They take your money and leave you with a dirt hole. Nothing is being done. You do not hear from anyone a month at a time then they say they are coming 5 times a in row no call no show. RIP OFF! My worst purchase of my lifetime. So UNHAPPY. Even told a manager would call me and guess what, NOTHING! Voicemails are full, office people can not get ahold of Crews, Inspectors can not get ahold of crews, and we can not get ahold of crews. FAILED the inspection. They need to STOP selling and have their ... read more
RecommendedYo recomiendo Olympus pool quede muy contenta con su trabajo y Santiago me ayudo en todo momento
Business response:
Thanks for the awesome review :)
We are in the process to build our pool, and all the process was very smooth, clear and easy. Santiago the sales person did for us a wonderful and professional design, and it was an important thing for us to made the decision. He is very responsive, responsable and able to answer all of our questions.
Excelentes. Puntual.profesional. El Sr. Santiago Serna comunicativo . Seriedad,puntualidad y garantía. La excelencia en persona, lo recomiendo 100%.
Horrible communication by Olympus through every step of this process. Today we were scheduled for the 4th time to have our plaster done, the second time we were called the day before to confirm they’d be here the next day, only to have a no call/no show. No call from the office. No call from the project manager. This has happened in every stage of the process and each time we are left to call and figure out what’s going on. The project manager blames the office. The office blames the project manager. Someone is always passin... read more
Frequently asked questions about Olympus Pools
How is Olympus Pools rated?
Olympus Pools has a 3.8 star rating with 810 reviews.
When is Olympus Pools open?
Olympus Pools is closed now. It will open tomorrow at 9:00 a.m.
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