Olson's Appliances

Dennis Robison 

on Google

a month ago

So disappointed. Smelly and cluttered. Walked out. 

Mark Brandt 

on Google

a month ago

This is a 3 parter, so buckle in. My first interaction over the phone was with a woman named Kara (or something similar). Very rude and condescending, and answered every question like It was obvious and I was stupid for not already knowing. Thats whatever, some people have bad days. She says we can either order the part we need ourselves or they will for us. She says she'll call the following day to tell me the price (odd but what do i know). She takes my info and says someone will be out the next day 1:30-3. Well 3:30 comes... read more

Mark Brandt 

on Google

a month ago

So... i called them, told them my problem and asked if they would be able to send someone out to check it out. The woman on the phone was very rude and condescending. She said something along the lines of "Well those parts can be pretty expensive. You're sure you can afford it?" In a tone that said "you don't sound like you can afford this". She took my name, number, and address. Said someone would be out tommorow. Tommorow comes and nobody shows up in the time frame given (1:30-3:30pm). So my Fiance calls them. A very kind ... read more

Keeghan Buffum 

on Google

6 months ago

Olson's was great until they weren't. I let them know prior to them coming out that payment would be made from our property manager through a trust that they worked with before, and explained they were on our pre-approved vetted vendors list through the trust. They said this would not be a problem. Once most of the work was done and payment was due I explained our unique situation again, regarding a trust account through a bank and how they handle these bills. Eric became very frustrated and hostile with his words about paym... read more