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Olivia Butt

4.1

About this business

Compassionate and Personalized Healthcare for the Women of Alameda Island and Beyond. We are bilingual in Cantonese Mandarin 

Location details

501 S Shore Ctr W Ste d, Ste D, Alameda, CA, 94501, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.1118 reviews
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Gloria Victorio's profile image
Gloria Victorio 
on Google
a month ago

There are issues when calling her office. No one answers the phone, it goes to voicemail and asks you to leave a message. I left a message and never got a call back. I complained to aetna and the aetna rep called them while I was on the phone, and it went to voicemail. I went directly to the office to get an appointment. The doctor seems nice and she wanted me to go to get but didn't give me the form she filled out. She gave it to one of her staff and they told me I needed to take a picture and call the number to make an app... read more

sharon theodore's profile image
sharon theodore 
on Google
2 months ago

Phew!! Thank you for not wanting to see me as a patient. YOU are in the network with BOTH my insurance provider and in the directory.. After seeing ALL your Reviews. TH 

Emily Stevens's profile image
Emily Stevens 
on Google
7 months ago

Edit- All of the issues I needed to discuss were also listed on my intake form. I was “unable to void for specimen” because I had used the restroom not even an hour prior, after I asked if you’d need a urine sample and was told that it was fine. I never needed a pregnancy test. I needed a doctor who isn’t negligent. If you’d read my full review, you’d see that I tried to make an appointment with three different locations to get the ordered labs completed. If you schedule specific times for certain types of appointments, why ... read more

Rose A's profile image
Rose A 
on Google
7 months ago
Jennifer's profile image
Jennifer 
on Google
8 months ago

Getting Rx refills is a nightmare. Dr is always out of town or they never got the refill request from the pharmacy. So now I have to wait 2 weeks without meds until the Dr returns and can refill my Rx. Billing is another nightmare, I was overcharged for every co-pay and was told it would take 6 months to get a refund. It has been over 7 and still no refund. 

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Frequently asked questions about Olivia Butt

How is Olivia Butt rated?

Olivia Butt has a 4.1 star rating with 118 reviews. 

When is Olivia Butt open?

Olivia Butt is open now. It will close at 5:30 p.m.  

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