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Compassionate and Personalized Healthcare for the Women of Alameda Island and Beyond. We are bilingual in Cantonese Mandarin
501 S Shore Ctr W Ste d, Ste D, Alameda, CA, 94501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
There are issues when calling her office. No one answers the phone, it goes to voicemail and asks you to leave a message. I left a message and never got a call back. I complained to aetna and the aetna rep called them while I was on the phone, and it went to voicemail. I went directly to the office to get an appointment. The doctor seems nice and she wanted me to go to get but didn't give me the form she filled out. She gave it to one of her staff and they told me I needed to take a picture and call the number to make an app... read more
Phew!! Thank you for not wanting to see me as a patient. YOU are in the network with BOTH my insurance provider and in the directory.. After seeing ALL your Reviews. TH
Edit- All of the issues I needed to discuss were also listed on my intake form. I was “unable to void for specimen” because I had used the restroom not even an hour prior, after I asked if you’d need a urine sample and was told that it was fine. I never needed a pregnancy test. I needed a doctor who isn’t negligent. If you’d read my full review, you’d see that I tried to make an appointment with three different locations to get the ordered labs completed. If you schedule specific times for certain types of appointments, why ... read more
Getting Rx refills is a nightmare. Dr is always out of town or they never got the refill request from the pharmacy. So now I have to wait 2 weeks without meds until the Dr returns and can refill my Rx. Billing is another nightmare, I was overcharged for every co-pay and was told it would take 6 months to get a refund. It has been over 7 and still no refund.
Olivia Butt has a 4.1 star rating with 118 reviews.
Olivia Butt is open now. It will close at 5:30 p.m.
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