Olive Fertility Centre Surrey

Betty Kwok 

on Google

a month ago

This clinic really makes you feel like you're just a number. As a first time patient you're not informed or educated with any information. I found that I had to do a lot of my own research to find some answers. Dr. T gives you no time of his day and I found the nurses to be more informative than him. He does not care even if you try to advocate for yourself. He needs to work on his delivery when giving bad news. He lacks empathy and compassion to his patients who are at a vulnerable state given how emotionally and financiall... read more

ronny tang 

on Google

a month ago

We were first time IVF patients, did a physical exam and discovered my wife had polyps. The clinic insisted we do IVF anyways and after one cycle they told my wife she is not responding to the medication, there was nothing they could do and to seek donor eggs. Basically crushing our hopes forever. 6 months later my wife had the polyps removed (long waiting list) and we conceived a child naturally. This basically tells me this clinic does not care about its patients. They got the none refundable 3000 dollars and thousands we ... read more

Rama Devi 

on Google

2 months ago

Im happy to share that I was able to conceive a baby on the first round of IVF and have a beautiful daughter. I really appreciate all the care and treatment tht was provided. 

Rajbir Rai 

on Google

2 months ago

Very disappointing experience with Olive. The nurses, especially those dealing with medications and prescriptions, were very rude, unprofessional, and lacked basic communication skills. They did not explain things clearly, and it was difficult to get proper information when questions were asked. There was also no clear explanation of the process or what the next steps would be. Patients were often left asking what needed to be done next, which was frustrating. As healthcare professionals, staff should be able to guide patien... read more

Jenny Liu 

on Google

2 months ago

The regular lab girl who withdraw blood for pt's blood work needs more training! I have three vein spots on my right arm which all have been poked so many times at lifelabs and other facility for blood draw. Today this lab girl wants to repoke at the spot which was poked at recently and obviously not fully recovered yet, so I politely requested her pls try another spot on the side, she seems upset immediately and thrown aways the needle she got ready, and call her coworker to do this on me. Thank God her coworker is experien... read more