Olde Towne Village Apartments's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Olde Towne Village Apartments

2.9

About this business

The Olde Towne Village apartments are a beautiful combination of convenient, quality living environments at affordable prices in the friendly city of Clarksville, Indiana. Our sparkling pool and well-kept grounds welcome you to the comfort and security of your apartment home. Clarksville, Indiana, is one of the fastest growing areas in the region, and the Olde Towne Village Apartments are located within an easy drive to almost anywhere in the city. If you are looking for quality, affordable living, this could be your place! ... read more

Location details

790 Irving Dr, Clarksville, IN, 47129, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.9200 reviews
Select a rating
H. A.'s profile image
H. A. 
2 years ago

We just moved into this apartment 2 weeks ago. We got a notice that they need to do maintenance on the back door and that it will take 2-3 weeks to complete. Not only that, but they said that we need to move everything 6 feet away from the back wall. Our apartment is very small, so doing this would make the apartment un-liveable, not to mention we have a pet and we cant keep her in one room for 3 weeks. We tried to call to get more information and ask if we could get part of the rent covered, and I got argued with and talked... read more

Business response:

*****,Thank you for your open and honest review! We spoke with the team at your property & the regional manager has spoken with your roommate. We are scheduled to do ************ tomorrow, 3/31/2022, and it should take about one day to complete. Please reach out to us if you have any other questions or concerns! 

Stefan S's profile image
Stefan S 
2 years ago

Overpaid and under qualified. Those are the best words to describe the management team at the leasing office. The management team constantly makes mistakes followed by empty promises. They are happy to not do their job and cause financial harm to anyone who is foolish enough to not double check everything they say. If the damage to me was greater I would take them to small claims court. Luckily I caught on quick enough to mitigate their negligence. I post this as a warning to others out there to beware of Monarch leasing off... read more

Business response:

Stefan,Thank you for your open and honest feedback. It helps our teams grow and learn where we can improve! We do ask that you email us at ************************************************************* with the name of the property you live at so we can try to make this right! We look forward to hearing from you! Thank you! 

Ebony J's profile image
Ebony J 
3 years ago

I applied for an apartment paid over $300 for application fee and deposit, which was told that would be refunded to me back in December of 2021. I wasnt approved for the apartment. I was told that I could pick up a check for the deposit from the office, when I called to set up a date for pick up I was told the check would be mailed to me from **********. Its March 2022 and I have not received any of my deposit money back. I filed a complaint with my bank and this company provided false information to my bank stating that the... read more

Business response:

Ebony,We are sorry for the issues you have faced with one of our communities. We do want to clarify that the check would not have been mailed from ********** but from ********. Please reach out to us at ************************************************************* with the community name that you applied at so we can get you in contact with the correct team to make this right! Thank you! 

DB D's profile image
DB D 
3 years ago

I shouldnt even have to give them one star. I moved out in December left the apartment clean and now Im getting a **** saying i owe rent & cleaning which i dont and still have my receipts. Terrible management, they dont do the inspects when they say they will. Trash be everywhere, theyve been on the news for that and for killings. When you call or go to the office still dont get help they never answer or their never there. After I moved out someone called two weeks later to see if I moved out I said yes and she was suppose T... read more

Business response:

Hello, We do apologize for your ******************* at one of our communities. Please email us at ************************************************************* with the community name and a good contact phone number so we can try to find a solution together! Thank you! 

Sergey D.'s profile image
Sergey D. 
3 years ago

My girlfriend and I, were planning to move to ********************* here in *********, **. We started by calling them and wanting to schedule an appointment to meet and see a place which went ok.Now we are a month and a half away from moving day and we haven't heard from them, haven't seen a lease or anything. I decided to call them and the phone number is "invalid?" So I keep calling and I even drove over to go to the office to make sure everything is OK and ready to go. Nothing, could not get anything from them, no phone c... read more

Christina P's profile image
Christina P 
3 years ago

I moved into *********** Apartments ***** **, almost 2 years ago. Ive never felt safe here. The front & back doors to the building, havent locked at least half the time. They fix them just to get by. New doors are needed badly. But they will not allow it in the budget. My sliding glass door doesnt lock. Also, my front door to my apt., has one meager lock on it. I could kick the door in very easily. The hallways are filthy. You can hear someone cleaning it for two minutes, maybe every other week. My appliances are old, rust i... read more

Business response:

*********,Our teams would love to speak with you so we can find a solution! Please reach out to us at ***************************************************************!Thank you! 

Cristian's profile image
Cristian 
3 years ago

Been living here for quite a while. Ive had my here and there issues but apparently the policies are constantly changing without the tenants being informed. Had family visit for less than five hours and get towed out of the appropriate guest parking, which damaged their car by the way, and told by the towing company that some policy new policy was put in place. Never received an email. Wasnt in any newsletters. Not in the lease. Luckily we had enough money to get the car out but who does that? 230 plus car damages in the hol... read more

Business response:

Dear ***************************, we're sorry to see you're not satisfied with your experience in our community, as our dedicated team works daily to ensure our resident's satisfaction and communicate our policies effectively. While we're happy to explain our community guest parking policy, we're happy to provide you with a copy of your lease agreement at your request so that you can review it at your leisure. We understand your time is valuable, along with all of our residents- to reach as many residents with updates; we se... read more

Ryan N.'s profile image
Ryan N. 
3 years ago

Where to begin with this piece of work: if you can at all afford to rent at a remotely better place- you will be better off that staying in this deteriorating slum. I moved in august 6 ****************************************** I knew this place would be a nightmare. Youd think the apartment would be clean on move in but alas the washing machine was covered in mold and there was trash and spiders all over the apartment when I walked in. The common areas in the buildings are never cleaned and neither is the grotesque washer a... read more

Kenzie S's profile image
Kenzie S 
3 years ago

I lived at a property in ************, **, when I moved in I didnt have a number in my apartment and had broken railing outside my door. The railing was fixed about 3 weeks after moving in but no number was ever put on the door. I then was diagnosed with Cancer in August 2019 and by September needed to break my lease 2 months early to move in with family to care for myself and my son as I wasnt working or able to drive. I had a not from my doctor stating my diagnosis and that it would be best for me to move. I was rudely tol... read more

Business response:

Dear ******, we are so sorry to hear about your negative experience and apologize that we could not resolve this at the time of your lease break. We value every single resident and do our best to ensure our resident's happiness. However, we do require a 60-day notice when you plan to vacate your apartment. Also, you mentioned having to pay for breaking your lease. We do require a lease break fee if you move out before your lease expiration. Please note that this is only required when you choose to break your lease. If you ha... read more

Frequently asked questions about Olde Towne Village Apartments

How is Olde Towne Village Apartments rated?

Olde Towne Village Apartments has a 2.9 star rating with 200 reviews. 

When is Olde Towne Village Apartments open?

Olde Towne Village Apartments is open now. It will close at 5:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com