Old Navy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Old Navy

4.2

About this business

Location details

3664 Marketplace Blvd, East Point, GA, 30344, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2464 reviews
Select a rating
Marie Chung's profile image
Marie Chung 
8 years ago
Erika Petty's profile image
Erika Petty 
8 years ago
Victoria Snyder-Hernandez's profile image
Victoria Snyder-Hernandez 
8 years ago

Crappy customer service. Staff did nothing to assist in looking for specific items. Very rude. When I did ask for assistance, I was met with dirty looks and a tone of resentment. Don't waste your time here. Camp Creek sucks (especially is you're Hispanic or Caucasian....) when checking out, I was given an eye-roll and a scoff. I gave it a third chance, I'll NEVER come here (Camp Creek Old Navy) again. 

Alicia Shontalyn's profile image
Alicia Shontalyn 
8 years ago

Old Navy has the worst exchange policy. If you don't have your receipt, you can't even exchange an unworn item with tags still attached. If you get a gift make sure the giver gives you a receipt in case it doesn't fit. The cashier told me that she didn't know if I bought it with them even though she could see the tag and the replica I was trying to trade. The manager also had a horrible attitude when she came out to tell me they wouldn't exchange for me. 

Anisha Bourne-Davis's profile image
Anisha Bourne-Davis 
8 years ago
Daisy Stewart's profile image
Daisy Stewart 
9 years ago

I love it here catch almost every sale they have.... 

Tina Predue's profile image
Tina Predue 
10 years ago
Keunta Walker's profile image
Keunta Walker 
10 years ago
Heather Clemmons's profile image
Heather Clemmons 
10 years ago

I am so VERY disapointed in the lack of customer service that I received today!! I was there with my 2 children and was in the store browsing for 30 min and NOT ONE PERSON spoke to me!!! The cashier was friendly, but passing the same people 3 times and no one acknowleding me made me really upset. The one at Atlantic Station is so much better! They are friendly and very helpful. I will NOT ever be shopping in the one here again... 

Frequently asked questions about Old Navy

How is Old Navy rated?

Old Navy has a 4.2 star rating with 464 reviews. 

When is Old Navy open?

Old Navy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com