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3400 S Sunnylane Rd, Del City, OK, 73115, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Picked up my bike from them today brand new 2020 gsxr 1000r and could be happier with the service I highly recommend them if your in the market for a new bike hit um up !!
**Strike 1** Purchased a bike on the 28th of may, I paid them $190 to freight/deliver my bike home which is 4-5 minutes down the street from them, 4 hours pass by and my bike isn’t home so I call them to see what’s the deal they said they forgot about it. I told them that’s it’s ok and if they can hurry up, remind you that I signed paper work saying I was gonna get this bike with 0 to 1 mile on it, I received it with 2.8 miles on it cause they drove it to my house. **strike 2** I called them at 6/5/20 and asked how much it w... read more
Business response:
Mr. Vargas, We appreciate your business and apologize for any confusion or miscommunication there may be. I'll try to add some clarity to your comments made. (1) The $190 freight fee is the destination charge that American Honda charges to deliver the motorcycle to each dealership. The dealerships pay this fee up front to American Honda and collect it from the customer at time of purchase. This destination charge is in addition to the MSRP and is listed on American Honda's powersports website as well as our website (please s... read more
Honda, My Bike means more to me than the value you put on it.. I love working on my bike! ask anyone. I will ask for help if needed and thats exactly what I did with you when I had my F4I towed to you to change my ignition switch. You suggested works you didn't follow through and and the worst of all you had me in tears when you returned my Baby in pieces... when I told your service men I will pay any amount to get my bike fixed. you took those words and destroyed my Baby for what?! This is your formal complaint. You have my... read more
We came to shop for a bike - we are NOT spending any money here... first off their accessible door that I could get in was through their service shop, no access into the showroom. Their handicap spaces were taken up with their bikes and ATV’s. They lost a customer because we are a buying a bike just won’t be here!
Business response:
Amber, I’m so sorry this happened. We were very busy today as we are on Saturdays in the summer with lots of Side By Sides and Bikes lined up outside of service as we do first come first serve lines Saturday only. Any other day of the week this would not have been the case. I’m sorry if no one showed you into the service department entrance, which through there is an accessible doorway right to the showroom within a few feet. Due to many steps up we cannot do this at the front door. Again, I apologize if an associate was not... read more
Excellent service in the parts department and the service department
Awesome experience. Fair and knowledgeable.
I dropped in on a Saturday afternoon to look for a helmet. The store was not busy, several employees past my husband and I without even a hello. I don’t like high pressure sales, but acknowledge me and offer help when I enter your store. Needless to say no customer service. I will not give a penny to this store. Only after I made a comment on being a ghost in the store did anyone even act like we had come in.
Oklahoma Honda Suzuki has a 4.1 star rating with 476 reviews.
Oklahoma Honda Suzuki is closed now. It will open on Monday at 9:00 a.m.
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