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OHSU Medical Records
- Doctors
- Portland, OR
About this business
Location details
1400 SW 5th Ave, Portland, OR, 97201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just requested help getting records to a new specialist, and the medical records person was incredibly kind and helpful. They solved my issue in just a minute. Very impressive!
They sent me to collection because of their billing mistake,when i called to resolve it they had no record of it while i see it on Mychart. Embarrassing,can't wait till AI takes these peoples jobs.
This is borderline harassment at this point. They call me multiple times a week, leaving voicemails to call them back. I’ve done so 10+ and it’s always leave a message. YOU ARE CALLING ME. This happened about a year ago and it was because my payment plan was less than they wanted it to be. Unfortunately OHSU I am paying what I can monthly. Calling me repeatedly because you want more of something I don’t have won’t get you anywhere. I have explained time and time again I am paying what I can but to just keep calling over and ... read more
After repeated, automated calls with no clear message, after 5 days I finally got to speak with a human (well, of sorts). A surly and rude accounts department with an attitude bordering on a stereotypical debt collector. The operator in question, Shamika E. in billing, audibly muttered under her breath "Oh, my god {sigh}" when I asked clarifying questions about a bill they said I owed dating back 14 months that first came to my attention today. If I owe the money I'll pay it, no problem. But you need to work on your customer... read more
I saw they had bad ratings so imma go ahead and give them a good rating. Both times I called to medical records to get cd disks of imaging sent to my doctor and they sent them right away with no issues. Thanks
Frequently asked questions about OHSU Medical Records
How is OHSU Medical Records rated?
OHSU Medical Records has a 2.1 star rating with 12 reviews.
When is OHSU Medical Records open?
OHSU Medical Records is closed now. It will open on Monday at 9:00 a.m.
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