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OHSU Billing and Medical Records Office
- Finance
- Portland, OR
About this business
Location details
1400 SW 5th Ave, #201, Portland, OR, 97201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were a great Dept. Try to remember that everything is messed up right now; you can figure that out, I am sure. They have no super need to go screw anyone. Just think of the increase of bills that aren't able to be paid in full, all that takes a lot of extra time, including call backs. All of this with a big decrease in staffing. This is our teaching hospital, try private care, and you maybe a tiny bit happier. I don't mean to say you don't deserve quality care just think hard before you choose your "stars" each one coun... read more
I KEEP GETTING CALLS TO PAY MY BILLS, SO I GET MY CARD OUT, AND TALK TO SOMEONE THEN THEY SAY THEY WILL TRANSFER ME TO THE PAYMENT CENTER. THEN AN AUTOMATED VOICE SAYS "WE ARE UNAVAILABLE DUE TO TECHNICAL DIFFICULTIES" THEN HANGS UP. AND I HAVE NO WAY TO CONTACT TO TALK TO A LIVE AGENT. I HAVE SPENT HOURS ON HOLD TRYING TO PAY MY BILL. THIS IS RIDICULOUS. DO YOU WANT MY MONEY OR NOT??? I SWEAR IF YOU GUYS TRY TO TURN ME INTO COLLECTIONS I WILL SUE.
I just requested help getting records to a new specialist, and the medical records person was incredibly kind and helpful. They solved my issue in just a minute. Very impressive!
These people are inept and extremely rude and disrespectful...they constantly harass my parents for bills that have actually already been payed in full. There is never an apology or even a please and thank you...I guess that's America for you though. Nonetheless, this is unacceptable and disgraceful.
They sent me to collection because of their billing mistake,when i called to resolve it they had no record of it while i see it on Mychart. Embarrassing,can't wait till AI takes these peoples jobs.
Frequently asked questions about OHSU Billing and Medical Records Office
How is OHSU Billing and Medical Records Office rated?
OHSU Billing and Medical Records Office has a 2.3 star rating with 13 reviews.
When is OHSU Billing and Medical Records Office open?
OHSU Billing and Medical Records Office is closed now. It will open tomorrow at 8:00 a.m.
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