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Ohio Natural Stone Works
- Countertop Installation
- Berea, OH
About this business
Location details
135 Blaze Industrial Pkwy, Berea, OH, 44017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had about $6,000 worth of countertops installed and when they left we noticed several cracks and a discoloration where is looked like they tried to use glue or something (it was yellow and green) to repair the crack without telling us. When we called they said it was broken on transport and they would install a new riser. The second attempt the bar was unlevel to the point a pencil will roll off the side and left chunky silicone every where and they hodge podged the electrical outlet. Looks amateur (as they send kids out ... read more
They took our deposit money and never installed our granite. Today is November 3 and we started with them in February. It has been one story after another, one excuse after another, hundreds of texts, many emails that they never reply to, many voicemails that they never replied to. They have scheduled our installation six different times, each time they never showed up and never called to say they weren’t coming and it would take us weeks to get a hold of them before they would give us another install date. For the last 3 mo... read more
On recommendation of a family member we contracted with Ohio Natural Stone to install our countertops. Paid $1600 deposit in the beginning of July. We were told 4-6 weeks to measure. Measurement finally occurred in early August. We waited two months, meanwhile we could never get a hold of them, always an answering machine. In Late September we received a call from Omicron Granite that they would still hold our slab, but would no longer do business with Ohio Natural Stone. We tried to contact them for a refund and were finall... read more
I received a $2,165 refund check that bounced and they are unable to resolve. I have been waiting for my refund for a month and talking to the owner about the bounced check. He said he would pay me when he can, “it could be tomorrow or next week”. Not a reliable business if they are writing bad checks and unable to pay a customer back $2,165.
Great and helpful staff! Thank you Sue!!
Frequently asked questions about Ohio Natural Stone Works
How is Ohio Natural Stone Works rated?
Ohio Natural Stone Works has a 3.7 star rating with 25 reviews.
When is Ohio Natural Stone Works open?
Ohio Natural Stone Works is open now. It will close at 6:00 p.m.
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