Odessa Builders LLC

Elizabeth G. 

on Yellow Pages

8 years ago

Highly recommend!! Purchased storm doors from Home Depot. Odessa builders was contracted to measure & install doors. Antonio arrived on time, was polite, efficient & courteous. Would not hesitate to recommend this company. 

Nicole R. 

on Yellow Pages

8 years ago

WOULD NEVER RECOMEND. They are contracted with Home Depot West Hartford. They have no showed at least 4 times with no phone call. Never told me parts were missing from Home Depot. Door installation & its been months incompetent F rating customer service will report to BBB they should never be used not trust worthy. Use anyone but home depot or Odessa. Horrendous customer service, no regard for client or time wasted ZERO culpability NEVER use ODESSA F - minus rating requires a star to submit they deserve negative stars 

Jim O. 

on Yellow Pages

9 years ago

I paid Home Depot to have a quote done for a front door entry replacement at my house, and Odessa Builders were the contractors that contacted me who would be coming out to do the quote. We made a date, and then that morning they called me to cancel because the "guy had a personal matter to deal with" and so we had to reschedule. Then on the rescheduled day, we were 1.5 hours into my 2 hour window and I hadn't heard from them, so I called the main office and the receptionist called the guy to check in and see where he was. S... read more

Earl C. 

on Yellow Pages

10 years ago

I bought a storm door over a month ago from Home Depot, Odessa called and said they could put it in on Dec. 24 and would call on the 23rd to confirm. I took a day off from work those 2 days to make sure I was available. Apparently they called on the 22nd when nobody was home and they never returned another call. Now they won`t be open until next Monday and Im supposed to wait??? I would never recommend this company they have been unreliable. I`m returning the product and getting my money back and will go to Lowe`s across the... read more

hamdener 

on Yellow Pages

12 years ago

My experience were just the opposite of the other review. I bought a storm door from Home Depot just before the Holidays. A guy drove by our house a couple of days later and took measurements of our door. On January 2 I called Odessa about doing the install. They already had all the paperwork and were able to schedule it for the very next day(!). They showed up in the time window and the install went off without a hitch. No issues. 

bloodhawk 

on Yellow Pages

14 years ago

I have been waiting for two months to have a door installed. I bought a door at Home Depot and Odessa builders is one of the contractors they deal with. After playing phone tag and not returning my messages Odessa finally sent a guy out to measure the opening. The guy they sent measured the opening wrong and ordered the wrong size door. Finally they sent another guy to install the door. When he arrived, right off the bat he told us he couldn't install the door because it would not fit. Odessa got a hold of the first guy and ... read more