OCUSIGHT EYE CARE CENTER

Melissa W. 

on Birdeye

3 weeks ago

The place has changed a lot. When you would call for an appointment the staff was willing to help out even if it was not their dept. Try to make a online appt nobody gets back to you,, called a few times and left messages and they will get back to you in about a week or more if you haven't already called back a few times. Finally got an appointment for my daughter to get contact lenses, we went and ordered them a few weeks ago and no one calls to tell you they are in. The office has gotten to big for it's bridges.  

Tamara C. 

on Birdeye

3 years ago

Staff is not very friendly especially the check in reps! The communication here is also very poor. The only good thing I liked about my son’s first visit here is Dr. Pucchia. She was very helpful and friendly. I wanted to know if I had to bring my son to pick up his glasses but I was on hold for almost 20 minutes and never got a representative. I finally drove to the westfall road location and was told the my son needed to be with me in order to fit him for his glasses. I was never told that prior. I won’t be bringing him ba... read more

Roberto M. 

on Birdeye

4 years ago

My Dr is very good. But some of the offuce staff doesn't seems to care. My must recent presctiption glasses brocke and I need a new prescription. So I called on the may 24, 2021 an requested it and never got it. Then I called the May 28, 2021 and got it on June 2, 2021 filled missing the values in the right eye Axis and cylinder so I called yesterday about the error and was informed that they cant do it over the phone because must be signed by the Dr. Interestingly the the uncompleted one was nit signed by the Dr. In the m... read more