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Ochsner Baptist Emergency Room

4.3

About this business

Location details

2700 Napoleon Ave, New Orleans, LA, 70115, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
4.3260 reviews
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Maddie Marroquin's profile image
Maddie Marroquin 
5 years ago

One of your employees thinks it’s okay to be blatantly racist 

Business response:

Thank you for bringing this to our attention. Posts like this do not reflect the values and beliefs of Ochsner and the many women and men who serve their communities. We will be investigating this matter. Again, thank you. 

Renee Zeeba Meariman's profile image
Renee Zeeba Meariman 
5 years ago

Your retest policy to wait for 90 days is going to be what causes my sons to lose their jobs! Their jobs require them to have a negative COVID test and you all REFUSED the antibody test when I brought my oldest son to your office. I explained to you all on June 3 when I first brought my boys to your clinic they they needed a negative year result to be allowed to go back to work. I was also told that they can be retested after 15 DAYS so June 3 plus 15 days is June 18! I brought my oldest in yesterday on June 18 and then get ... read more

Sandy Duhe's profile image
Sandy Duhe 
recommend  Recommended
5 years ago

Everyone was very helpful and considerate. 

Lucy Carter's profile image
Lucy Carter 
recommend  Recommended
5 years ago

The staff was kid friendly and explained everything about the procedure to my foster son and made him feel very comfortable, it was a very good experience. Thank you Ochsner Pediatrics Staff 

Gigiandbigb Hamb's profile image
Gigiandbigb Hamb 
recommend  Recommended
5 years ago

I love Ochner. It’s something when employees remember your name & face when you get a certain test annually. They are all sweet & think of you as family & so compassionate. 

Paula Falzarano's profile image
Paula Falzarano 
5 years ago

my Mom was waiting on her hubby and she asked how he was and gave them her number to reach when he was done because for some reason the guard told my Mom she had to leave the premises, my mom said what do I smell am I not dressed right, he said if you do not leave you will be arrested, made my 69 yr old mom cry, I'm pissed, she just asked how her husband was. 

Business response:

Hi Paula, we apologize for this issue, and we would like to learn more. Please contact our Patient Relations office at 1-844-959-4327 so our team can address this issue personally. Thank you. 

Nina Kaye Anweiler's profile image
Nina Kaye Anweiler 
recommend  Recommended
5 years ago

Great job! Special thanks to Nurse Bailey for taking good care of the boss man! 

Paula Falzarano's profile image
Paula Falzarano 
5 years ago

my Mom was waiting on her hubby and she asked how he was and gave them her number to reach when he was done because for some reason the guard told my Mom she had to leave the premises, my mom said what do I smell am I not dressed right, he said if you do not leave you will be arrested, made my 69 yr old mom cry, I'm pissed, she just asked how her husband was. 

Business response:

Hi Paula, we apologize for this issue, and we would like to learn more. Please contact our Patient Relations office at 1-844-959-4327 so our team can address this issue personally. Thank you. 

Renee Hicks's profile image
Renee Hicks 
recommend  Recommended
5 years ago

I needed a COVID test and a quick return of results. In and out quickly to get test done and had results the next day!! Staff was very professional, the girl at the front desk even remembered me from calling a few days earlier. The nurse who took care of me was polite and professional and all took great precautions for COVID. Thanks for great service. 

Business response:

We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love 

Frequently asked questions about Ochsner Baptist Emergency Room

How is Ochsner Baptist Emergency Room rated?

Ochsner Baptist Emergency Room has a 4.3 star rating with 260 reviews. 

When is Ochsner Baptist Emergency Room open?

Ochsner Baptist Emergency Room is open now. It will close at 11:59 p.m.  

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