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Ocean Cadillac is your premier Cadillac dealership near Miami.
1000 Kane Concourse, Bay Harbor Islands, MO, 33154, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:30 p.m. | |
Tue | 8:00 a.m. to 7:30 p.m. | |
Wed | 8:00 a.m. to 7:30 p.m. | |
Thu | 8:00 a.m. to 7:30 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Excellent customer service! Great staff that goes above and beyond to ensure you are pleased with their work!
Business response:
Thank you, Pat and Evelyn! We are very happy to have provided you with positive experiences! We sincerely value your business and look forward to your next visit.
Great customer service and efficient process
Business response:
Thank you so much for taking the time to share your feedback with us, Sherryt. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
They have great service and accommodates all your needs...especially my salesman Dave Dill!! ..so pleased I founded such a loyal salesperson who went over and beyond to get me the vehicle and price I was looking for!! Looking forward to purchasing with him again in the near future! Thank you Dave
Business response:
Thank you for sharing your experience with us, Carmela! We're happy to hear it went well working with Dave and hope you enjoy your new vehicle. We truly appreciate your feedback!
By first of all being honest. They lie to your face all the time. I bought a car from them six months ago and the car has been in the shop for service 8 times now. I was lead to believe iI was purchasing a certified pre own vehicle which in six months I have had to pay for and have change; brake shoe, 4 rotors, 4 tires, a broken caliber, tensioner pulley and now it needs an alternator and air conditioner compressor. And my battery is total discharge within 110 miles of them changing the tensioner pulley. Only the broken cali... read more
Business response:
Hi Caren, I am sorry you are feeling the way you are about our dealership. I took a look at the history of your vehicle with us. We did replace your front and rear brakes approximately 5000 miles after you purchased the vehicle. After performing that work you felt a vibration when braking. We replaced a set of rotors at no charge to eliminate the vibration. About another 5000 miles later you experienced an issue with a caliper on your brakes. You took the vehicle to a Land Rover dealership and had them fix the vehicle. We ga... read more
Change staff, certified honesty, transparency, Dep service,training,
Outstanding serving of vehicles especially advisor Paul Diaz. Great communication and explanations. Friendly and able to fit people into a schedule that accommodates customer needs.
Business response:
Hello Warwick. thank you for your awesome review. We look forward to sharing your comments with Paul! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac!
They changed out our tire , and beat any other dealers price. 😀
Business response:
Thank you, Vincent, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.
Service Department top notch.
Great service and great prices
Business response:
Hi Steve, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service.
Ocean Cadillac Inc. has a 4.5 star rating with 85 reviews.
Ocean Cadillac Inc. is closed now. It will open tomorrow at 8:00 a.m.
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