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Oakridge Apartments

3.6

About this business

Location details

5321 S Loop 289, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.6127 reviews
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Danny R.'s profile image
Danny R. 
8 years ago

Quiet Neighborhood Easy access to highway Quiet neighborhood, I can get to downtown within five minutes, and I am in walking distance to the mall. 

Krystle c.'s profile image
Krystle c. 
8 years ago

only if it's the last place first of all they don't explain your lease well. you have to get renter's insurance through them which basically covers nothing. my water bill is high considering I have a very small apt. management is not great and sometimes the people at the office are rude. they say they'll spray monthly for cockroaches, bugs but they do Not. maintenance is slow. 

sara w.'s profile image
sara w. 
8 years ago

Long Time Resident I have lived here for 6 years now and do not intend on moving. I love the pool here I always bring my niece to swim in the summer the pool is always clean. I have had my a/c replaced and they replaced my oven the last time I renewed! The ladies are always friendly in the office! I would recommend this place! 

Sarah P.'s profile image
Sarah P. 
8 years ago

Comfortable and worth the price I have lived here for 3 years now and have been very happy. The neighborhood is great and the area is really quiet. I have had a couple issues in my apartment but nothing the maintenance staff could not fix. The ladies in the office are always friendly. I would recommend this place! 

Britt A.'s profile image
Britt A. 
9 years ago

Worst apartment ever Maintenance men take forever to fix anything and are rude when you let them know something is wrong you can't going swimming with out being harassed and questioned by the pool lady who smokes cigarettes constantly the leasing ladies are rude I hate this place can't wait till my lease is up my advice don't move here 

Business response:

We are sorry you are unhappy with our community. We ensure you we strive to do our best to make sure maintenance issues are handled and we take care of our residents. Please let us know if you need anything in the future. Thanks, Oakridge Apartments 

megan l.'s profile image
megan l. 
9 years ago

theres somewhere better The management was nice when it came to moving in. Although now I'm feeling they took advantage of the fact we had no where to stay. We have had roaches, they have only sprayed 2x, not every Wednesday. Management is 2 faced. We have only met a few people around us, but we've had more than enough complaints for being here a month. Dryers don't dry clothes, but can't hang a clothes line. Maintenance is lazy, and you have to actually sit there and point out every little thing, or they won't fix it. The r... read more

Business response:

Hello, we are sorry you have had an unpleasant experience while living with us at Settler's Cove Apartments. If you have any issues you need addressed please do not hesitate to call our office. We appreciate any feedback that can help us better serve our residents. Thanks, Settler's Cove 

Brian W.'s profile image
Brian W. 
9 years ago

Keep looking Maintenance does more of a patch than look at the underlying issue. My kitchen light only works when it wants to. Can't step without killing a roach/ my apt smells like bleach from the amount of cleaning I do and they spray but no changes. No assigned parking, if you get here at the wrong time of day you have to park on the other side of the complex to get to your building. Lot floods of it rains more than 20 minutes. Only apt I've ever been to that you need to give a 60 day notice to get your deposit back. Look... read more

Business response:

We are sorry you have not had a pleasant experience while living at Settler's Cove. We strive to provide the best residential experience as possible. If you have any further issues, please contact our management team. Thanks, Grassano Properties 

Brian W.'s profile image
Brian W. 
9 years ago

Management sucks Maintenance does more of a patch than look at the underlying issue. My kitchen light only works when it wants to. Can't step without killing a roach/ my apt smells like bleach from the amount of cleaning I do and they spray but no changes. No assigned parking, if you get here at the wrong time of day you have to park on the other side of the complex to get to your building. Lot floods of it rains more than 20 minutes. Only apt I've ever been to that you need to give a 60 day notice to get your deposit back. ... read more

Edward J.'s profile image
Edward J. 
10 years ago

Amazing The staffing here is spectacular, the rooms are gigantic and all around safe family environment. 

Business response:

Thank you! Please let us know if you need anything further! 

Frequently asked questions about Oakridge Apartments

How is Oakridge Apartments rated?

Oakridge Apartments has a 3.6 star rating with 127 reviews. 

When is Oakridge Apartments open?

Oakridge Apartments is closed now. It will open tomorrow at 8:30 a.m. 

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