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Oakland Psychological Clinic of Michigan
- Healthcare
- Milford, MI
About this business
Location details
1800 N Milford Rd #100, Milford, MI, 48381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My issues are with the billing practices here. I was told I needed to put my cc on file to automatically charge the co-pays for my visits. Understandable. What is not acceptable is that they charged my cc a week in advance of an appointment. I ended up canceling the appointment because it wasn't the right fit with the therapist. I am still in the process of getting a refund back for that pre-charged copay. I was told the refund has to be reviewed by their corporate office and can take 6 to 8 weeks! And I'm told they just now... read more
Their billing practices are horrible, almost crooked. After changing jobs and getting confirmation that they would take my new insurance, they waited a full year to tell me they, in fact, did not take my new insurance. I was hit with a $2,000 bill. When I disputed their billing, I was told that there were several errors made by previous employees and that someone would reach out to me to work out the proper billing. I felt that this was their mistake and their responsibility. I didn’t feel that I should pay for that. Recentl... read more
Not a great experience. No one picks up the phone, you could try all day. You’re required to keep your CC on file, but they do not charge it within an acceptable timeframe. They do not have enough therapists for their office caseload. I switched providers months ago and today received a call that I missed my appointment. I liked Luiza, but cannot recommend this practice because it is disorganized and understaffed.
I just wanted to say Big thank you to the lady who answers the phone. Makes my appointments. Always finds a place to fit me in. If I leave a message she always returns my calls. Her name is HEATHER !!! I want you to know how much I appreciate you, for caring and kindness in the office or over the phone!!! THANK YOU
Front desk ladies are very rude. Other than that it’s fine.
Frequently asked questions about Oakland Psychological Clinic of Michigan
How is Oakland Psychological Clinic of Michigan rated?
Oakland Psychological Clinic of Michigan has a 2.6 star rating with 12 reviews.
When is Oakland Psychological Clinic of Michigan open?
Oakland Psychological Clinic of Michigan is open now. It will close at 6:00 p.m.
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