Oak Street Health - Chicago, IL

Lynn l. 

on Birdeye

3 months ago

Its the worst I went to.blue island il. Was so dirty.and Chicago Heights ever call you back .and AARP help them wrong place!!!!!!! Go to Jen care Heath to get . Good care!! A nd very clean .Not like Oak street and good to the use sensors !  

Diane C. 

on Birdeye

4 months ago

Horrible I called twice a day for 7 days and still couldn't get a prescription filled. They lied and lied. I have to go there in person which is very difficult for me. Might find another doctor.  

Diane C. 

on Birdeye

4 months ago

Horrible I called twice a day for 7 days and still couldn't get a prescription filled. They lied and lied. I have to go there in person which is very difficult for me. Might find another doctor.  

Martha B. 

on Birdeye

a year ago

OAK STREET EDGEWATER HAS BEEN THE WORST, STARTING WITH THE FACT THE SO CALLED NURSE PRACTITIONERS(s) SENT IN THE EXACT SAME, INCORRECTLY FILLED OUT REFERRAL FORM 15-20 TIIMES FOR A YEAR UNTIL WE QUIT TRYING TO COMMUNICATE WITH BRAINDEAD OAK STREET PEOPLE. OAK STREET AGGRESSIVELY PUSHES TO OVERBILL MEDICARE BUT CARES LESS ABOUT PATIENTS’ NEEDS AND WANTS. WHEN CONFRONTED, OAK STREET MD ADMINS RETALIATE BY GASLIGHTING AND VERBAL ABUSE. OAK STREET MD SENT A NEIGHBOR’S WIFE TO SWEDISH HOSPITAL FOR A SUPPOSEDLY HA... read more

Alva R. 

on Birdeye

a year ago

A VERY FRUSTRATING EXPERIENCE, I FEEL THE LEVEL OF MEDICAL CARE WAS VERY MEDIOCRE, TOPPED BY FALSE, FRAUDULENT & MISLEADING INFO ENTERED INTO MY MEDICAL RECORDS, AND REFUSING TO CORRECT ANY OF THEIR ENTRIES IN MY RECORDS, STATING IT WAS THEIR "OPINION". WHEN THEY TOLD ME THAT I NEEDED TO FIND ANOTHER DOCTOR BC THEY COULDN'T TREAT ME, WAS THE BEST CARE I RECEIVED IN 3.5 MONTHS.  

Lori M. 

on Birdeye

a year ago

I had an appt at OSH clinic on January 10. Since I never got a reminder, I called the day before to confirm. They said they cancelled my appointment and did not know why I was not notified. They gave me a new appointment a month later on February 9. I need pretty much constant healthcare! So in the meantime I got a UTI and called them. They said they couldn’t help me since I hadn’t seen their doctor yet … because they cancelled the appointment without telling me. So I was on my own! It took me four days to get an RX from a... read more

Elaine B. 

on Birdeye

a year ago

Maybe you should allow for 0 stars as that is what I would have selected if it were possible. My experience with Oak Street Health was horrible. I was called by this agency and was never told that I would be billed for health questions they were asking me to provide. I called numerous times to talk with the billing manager but apparently he or she does not exist as they would never return my calls. All I wanted was for them to either explain the invoice or to credit my bill, but they would not even provide me with a respon... read more

Deen C. 

on Birdeye

a year ago

If I could give 0 stars, I would. The only good thing is my doctor. However, she is currently on leave and to see someone else without talking to 10 people before you can get an appointment is not working. They do not care!!!! It's all about what they can bill Medicare. So very disappointed. I would recommend my doctor but NOT Oak Street. They can't even help me get into my online account (my chart or whatever) without having to go through several people. Is it really that hard??? I tried to see a PA and they w... read more

Judann P. 

on Birdeye

a year ago

This CHAIN USES DECEPTIVE TACICS TO GET PATIENTS. THEY TOLD ME i WOULD BE SEEN BY ADULT PRIMARY CARE DOCTOR WHICH IS A LIE. THEY HAVE NURSE PRACTICTIONERS WHO CONSULT WITH A DOCTOR ON STAFF, IN THE BUILDING IS UNCERTAIN, AND YOU ARE NOT GETTING CONTINUITY OF CARE BY A PCP AS THEY LED ME TO BELIEVE WHEN MADE APPOINTMENT. THE APPOINTMENTS ARE MADE IN CHICAGO, AND YOU "CANNOT HAVE THE NUMBER OF THE CLINIC ASSIGNED UNTIL YOU ARE ESTABLISHED". TWICE I MADE APPT. AND CONFIRMED IT THREE TIMES ON TIME TO ARRIVE AND FIRST TIME TOLD... read more