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1990 Oak Bay Ave, Victoria, BC, V8R 1E2, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Our son forgot his bike lock combo so we had to get the lock cut, unmounted and have a new lock fitted for his Trek bike. Mark was incredible helpful and assisted with installing my new basket for my Electra. Thank you Mark!
Had my new e-bike built at Oak Bay Bikes and picked up a few accessories while I was there. The staff were incredibly knowledgeable and helpful throughout. I came back later for some adjustments, and they got everything sorted quickly and had us back on the road in no time. Great service all around!
Kealey provided exceptional customer care above and beyond. He listened very patiently to all of my questions. He stayed with me the whole time. He provided expert advice and selfless advice that really put my best interests first that really helped me. He created a very positive impression in my mind of Oak Bay Bicycles and I will carry that forward when I'm upgrading to higher level and better bikes and accessories. Please kindly acknowledge Kealey! I will recommend this store highly to many thanks to his customer care!
I purchased a new bike from Oak Bay. What a wonderful experience. I was able to communicate with them via phone and email. They set up my bike very nicely and quickly and it was worth the extra wait vs the large LBS near me. I really like the decal on my bike and am very happy with my experience. I will not hesitate to use Oak Bay to purchase more bikes in the future! Thank you everyone at Oak Bay for the support and experience!
Purchased a BmX Cruiser from this location, great bike! Overall I had initially posted a review regarding some issues in the bike - However Jeff a service manager reached out, and resolved all my concerns. Overall I would end up recommending this shop! They are willing to see the purchase through, and seem to listen to feedback as well! Didn’t expect such a quick and helpful solution. Look forward to shopping here again, now. Thanks a lot! Updated July15’25* previous issues no longer a problem.
Oak Bay Bicycles has a 4.7 star rating with 279 reviews.
Oak Bay Bicycles is open now. It will close at 6:00 p.m.
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