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NYU Langone Orthopedic Center

3.5

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Location details

333 E 38th St 4th Floor, New York, NY, 10016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5262 reviews
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Sinida Chaparro's profile image
Sinida Chaparro 
2 months ago

My physical therapist McKenzie Pert performed my initial evaluation after my arthroscopic hip surgery, and I was very happy with her care. She was attentive, gentle, and had a very good bedside manner. She listened carefully to my concerns and made the evaluation feel thoughtful rather than rushed, which I appreciated given how vulnerable you can feel after a surgery like this. That said, I did leave the experience with some frustration. After a few visits, even though I still had appointments scheduled with her, I was switc... read more

Q W's profile image
Q W 
4 months ago

I sought physical therapy treatment at this facility for TMJ pain and was assigned to Hiroshi Kiyota, PT. My experience was extremely disappointing and ultimately unacceptable. He arrived late to every single appointment. Each session is scheduled for only 30 minutes—already far shorter than the standard at most physical therapy facilities. I live a considerable distance from their Orthopedic Center, and each visit required a three-hour round trip. Due to Mr. Kiyota’s repeated tardiness, additional time was lost walking from... read more

carina tuohy's profile image
carina tuohy 
8 months ago

NYU Langone Orthopedic Center is by far one of the best healthcare facilities in North America, let alone NYC! Having to care for myself has become evermore important and challenging for me as I gaze into my senior years. Whilst being a patient with numerous co morbidities; resultant of an autoimmune disease, NYU Langone Orthopedic Center greatly improves my quality of life by means of the high bar of care the organization has set for itself. NYU Langone staffs some of the most talented physicians, nurses, and ancillary heal... read more

Michelle Johnson's profile image
Michelle Johnson 
8 months ago

5 stars for the doctors and 0 stars for the incredibly rude front desk staff on the 5th floor. Honestly they assume you know the “rules” about checking in and making following up appointments and any questions about what to do or when to do it is met with harsh rebukes, like I’m making such an imposition for asking questions. The entire team seems to be trained in this disrespectful manner and it makes the experience so much harsher than it needs to be. You’re the first face we see, it sets the tone and it’s a rude beginning... read more

Dave Gann's profile image
Dave Gann 
8 months ago

Dr Bendo’s surgery was great but one of his NP’s, Samantha, does not understand the actions or side effects of certain medications so I advise not to deal with anyone other than Dr Bendo. Also the physician and hospital billing departments (actually more like a HS yearbook club) can not generate bills that are not denied, usually for math errors, so demand complete records. 

Frequently asked questions about NYU Langone Orthopedic Center

How is NYU Langone Orthopedic Center rated?

NYU Langone Orthopedic Center has a 3.5 star rating with 262 reviews. 

When is NYU Langone Orthopedic Center open?

NYU Langone Orthopedic Center is open now. It will close at 6:00 p.m. 

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