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Nyseg

1.7

About this business

Location details

4125 NY-22, Plattsburgh, NY, 12901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.777 reviews
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Eric Mousseau's profile image
Eric Mousseau 
a week ago

If I could they would get no star rating. Customer service is absolutely horrible. I signed up for budget bill and within the first 4 months I was in the red, I went in and changed my budget bill amount to offset the difference.Only to find out if you pay more than your used amount they just give you a credit instead of putting it towards your budget. They say they periodically check your budget and make adjustments but that is false, instead they wait until the last month and slam you with a huge bill. The whole point of bu... read more

Kyle b's profile image
Kyle b 
a month ago

Power got turned off due to a over due bill that I had no knowledge of due to a third party not paying her dues when I called and paid they said it would be turned on in 1-2 hours and I reminded them that I have a medical condition that requires power to charge certain equipment and keep vital medication cold when I called 10 hours after the payment was completed they told me I needed to wait until 7am even though I had medication that couldn’t get warm for more than 7 hours. I called at 7 and was told I needed to wait becau... read more

Eli Goble's profile image
Eli Goble 
2 months ago
Seychelle Lavender Forest (1099)'s profile image
Seychelle Lavender Forest (1099) 
3 months ago

Electric service that is dependable. Representatives are always professional and electric technicians are efficient. I appreciate that NYSEG works with participating apartment condominiums for utility allowance. Also has options for budget planning, and energy efficiency programs. Thank you NYSEG for keeping my lights on during ice and wind storms! Lavender Forest, reporting. 

Seychelle Lavender Forest's profile image
Seychelle Lavender Forest 
3 months ago

Electric service that is dependable. Representatives are always professional and electric technicians are efficient. I appreciate that NYSEG works with participating apartment condominiums for utility allowance. Also has options for budget planning, and energy efficiency programs. Thank you NYSEG for keeping my lights on during ice and wind storms! Lavender Forest, reporting. 

Frequently asked questions about Nyseg

How is Nyseg rated?

Nyseg has a 1.7 star rating with 77 reviews. 

When is Nyseg open?

Nyseg is closed now. It will open on Monday at 8:00 a.m. 

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