Nylo Hotel's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Nylo Hotel

3.9

About this business

Location details

8201 Preston Rd, Plano, TX, 75024, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,597 reviews
Select a rating
Leonard B.'s profile image
Leonard B. 
10 months ago

I stayed there 12/30/24 and 12/31/24. The staff was not Plesant at all. No good morning . Nothing to make the stay nicer in any way. Coffee in the lobby was always out couldnt get any in the room No complementary water .Had to pay 2.99 for a small bottle. TV in the workout room didnt work. We stayed there for the Island View Casino's New Years Party. Will not stay there again 

Iris-Jackson D.'s profile image
Iris-Jackson D. 
10 months ago

To the faculty mangers of the Hilton hotels. I have stayed in a Hilton hotel in Livermore Pleasanton, San Diego. Each one has design problems for the handicap rooms and bathrooms. There are no bars in the bathroom by toilet or shower. Each time I almost fall while using the bathroom. I’m handicap and need help using the bathroom. Why is there no bars in the bathroom? The other big problem is the bed is up against the heating and cooling unit. I need to get my wheelchair on that side of the bed. I can’t move the bed. Ha... read more

Erin M.'s profile image
Erin M. 
10 months ago

i stayed here at the hampton inn in manheim over the christmas break with my kids. we were supposed to have stayed at another Hilton owned hotel in the area but their indoor pool was closed during the days we were going to be staying. so i booked here instead because no pool was a deal breaker for my kids. we stayed 4 nights. all of the employees were very friendly and helpful. breakfast was really good as well. room was super clean. i also work at a hampton inn and im pretty impressed with this location. the only suggestion... read more

Mister's profile image
Mister 
11 months ago

If I could give 20 stars I definitely would. I stayed at the Hampton Inn on DuPont Rd. The entire staff is extremely nice & very accommodating. The General Manager there is beyond words. He is so professional, helpful, & he shows through action that He REALLY Cares. I've never felt like this in a hotel before-a Home feel, down to earth, clean, awesome breakfast, safe location, etc. The GM Manager Mr. Mustafa here is superb, has Awesome Leadership, & Let's just say this hotel is Heaven on earth. I truly appreciate being on th... read more

Barbara V.'s profile image
Barbara V. 
a year ago

Home2 Suites 1704 Marsha Sharp in Lubbock: Thank you for the wonderful check in experience! The manager, Jessica (maybe Jennifer) was super nice and accommodating. She met all of our needs on a recent stay. In an emergency situation when you have to literally get in the car and drive 2.5 hours away, we knew we may not find lodging. We pulled into the nearest Home2 Suites. We will definitely make this hotel our go to when we are in town. Thank you Manager Jessica.  

Brennan B.'s profile image
Brennan B. 
a year ago

Hotel gave my room to someone else and at 1am a random couple walks in my hotel room while I was asleep. I screamed, they screamed, then they ran out. After getting ID'd and quested I was told I would get refunded. I was charged double and not refunded...  

Brennan B.'s profile image
Brennan B. 
a year ago

Hotel gave my room to someone else and at 1am a random couple walks in my hotel room while I was asleep. I screamed, they screamed, then they ran out. After getting ID'd and quested I was told I would get refunded. I was charged double and not refunded...  

Jennifer G.'s profile image
Jennifer G. 
a year ago

We stayed 2 nights for my sons wedding across the street. We had 2 hotel options to book with but unfortunately chose Garden inn. We had Multiple families and all had same complaint. Staff was very rude and not helpful. No Heat in all rooms (42 deg out). We had no extra bedding even though I was in a suite that slept more that 4. I was charged more then room rate because the suites are not listed on site. The smaller rooms are and had that rate changed since wedding party was quoted more than advertised. Do not trust pricing... read more

lmcmullin3@yahoo.com's profile image
lmcmullin3@yahoo.com 
2 years ago

I was there July 21 for the weekend. The stay and the service were horrible . We requested towels and bath cloths at 10am and they arrived at 2:30pm. I called numerous times and was told they were coming and never arrived . We stayed in the Brighton building. I walked every floor in search of an ice machine only to discover there wasn’t one in the building . There was one plate and one coffee cup. One roll of tissue as well . We requested more tissue as well and it never arrived . We ended up leaving the grounds and purchase... read more

Frequently asked questions about Nylo Hotel

How is Nylo Hotel rated?

Nylo Hotel has a 3.9 star rating with 2,597 reviews. 

When is Nylo Hotel open?

Nylo Hotel is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com