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Nylo Hotel

3.9

About this business

Location details

8201 Preston Rd, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,626 reviews
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Fausto J Garofalo J.'s profile image
Fausto J Garofalo J. 
9 months ago

We found the staff and the hotel to be excellent. Eddy, the manager is more than willing to help you with any problem you may have. the staff at the front desk of Michelle, Alyssa, and Katlie are very friendly and great to work with. The hotel itself is kept spotless and the grounds are always kept in order. Fausto & Elvira Garofalo 

Trina T.'s profile image
Trina T. 
9 months ago

100% underwhelming. Bed was hard as a rock, very uncomfortableunless you prefer to sleep on concrete, no tub to soak in, no pool/hot tub, no continental breakfast, restaurant wasn't open at 6 as posted (or 7) had to walk to 7eleven for breakfast. For the price, you would be better off at a super 8 or econo lodge. Totally not what you would expect from a Hilton. The "view of the water" non existent from the room. 

Flouncin's profile image
Flouncin 
9 months ago

The worst hotel service in Chico CA. I digitally checked in the night before reserving the room I wanted. When I physically checked in they tried to give me a different room. When I questioned why they changed my room. They acted as though I was the one who messed up the reservation and told me to calm down. The manager and owner of this franchise weren't available, and no management contact information was available.. Worst service I've ever experienced. I'll never go back to that place. 

Millicent A.'s profile image
Millicent A. 
9 months ago

Kira, Annette and Tee were the most pleasant ladies that I have ever interacted with. They were sweet and very helpful. They were attentive to our needs and everyone else in the hotel. It was a home atmosphere. I would definitely stay here again and again. I was very comfortable. I appreciate everything that was done for us. They definitely deserve to be praised for their kind and caring personality. Thank you, Millicent Brown, 

Ali F.'s profile image
Ali F. 
10 months ago

50 Beacon …Outstanding customer service and amazing bartender in Windy!  She was the highlight to a Great evening my friends and I had there… Amazing atmosphere and bar! 

Mark W.'s profile image
Mark W. 
10 months ago

Not the Hilton Standard Hotel Instead of it being called the Hilton Garden Inn it should be called the Hilton Godzilla Inn when me and my wife checked in at the front desk after 12 midnight there was this big tall scary monster Godzilla looking woman. She looked sooo bad I almost thought we were in the wrong place. So I asked the front desk Godzilla woman I just want to confirm that this is Hilton Garden Inn? She said yes. I asked her name she said Carolyn. Hilton ought to be ashamed of themselves for letting someone work be... read more

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Cruz M.'s profile image
Cruz M. 
10 months ago

I recently stayed in Corpus Hilton Garden inn it was the best hotel I've ever stayed in the room was clean the staff was amazing especially the desk clerk Emily and my new favorite bartender Cory they both made me feel welcome and at home they asked me every day if I needed anything and treated me with respect and kindness my whole trip I would definitely recommend I would also recommend that Emily and Cory get raises immediately they basically ran the hotel effectively and professionally. Best stay ever 

Martin J.'s profile image
Martin J. 
11 months ago

The stay was pleasant and enjoyable. 

Decedric W.'s profile image
Decedric W. 
11 months ago

My trip to Austin was an unforgettable experience. It started with the stellar customer service I received from ALL the staff! As soon as I entered the hotel, I was greeted by the brightest, most welcoming smile by Raquel! Later in my stay, I introduced myself to the night auditor (Sorry, I forgot her name) and the other GSA, Allan. We had a great visit! I was there for non-hotel related reasons, but as Director of Sales of a Homewood Suites brand, THIS matters. Great attitudes and TRUE customer service skills are the key el... read more

Frequently asked questions about Nylo Hotel

How is Nylo Hotel rated?

Nylo Hotel has a 3.9 star rating with 2,626 reviews. 

When is Nylo Hotel open?

Nylo Hotel is open now. It will close at 6:00 p.m. 

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