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Nylo Hotel
- Hotels
- Plano, TX
About this business
Location details
8201 Preston Rd, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hotel did not accommodate for special needs request for child w/sensory issues & autism. Room was unclean
I recently stayed at Tru by Hilton for a week, and I regret to express that my experience was unsatisfactory. For four out of the seven mornings of my stay, the pancake machine was inoperable and the yogurt was sour tasting. Additionally, my room was only cleaned twice within the week I stayed, and I found it peculiar that the housemaids attended to the rooms with the doors closed. On one occasion, I requested towels and a change of bed linens from a housemaid, as my room had not been serviced adequately. Unfortunately, the ... read more
Room was spotless with comfortable bed and high quality bedding. Location was great for a quick overnight. Ate at the Upperdeck which had a nice lake view. Sherry, the breakfast manager was friendly, and provided a nice breakfast Ina clean dining area. the housekeeping staff was also friendly when encountered in the hallways.
Hampton Inn Holland feels like a family reunion! You are always so welcoming. I've brought friends and family here and all agree it's the best. (Two preteens btw have been to Great Wolf Lodge several times and they like your hotel better! ) Thanks for always having fun games up and running. The hot tubs are wonderful and NOTHING beats a Hampton Inn Brfst! This years brfst was especially nice - made even more personal by Bill and the Manager. Thanks for hiring people who care about people. Bill taught college classes ... read more
Absolutely horrible customer service, skeamy and do not recommend to anyone. See pictures for our experience.
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EXCELLENT IN ALL AREAS
Absolute worst stay we ever had anywhere. Loose wall tile laying on Bath Floor, mold in refrigerator, sofa pullout completely unusable. Pool area had gum smashed into floor and could see it had been there a while. AND TO TOP IT OFF, my wife went to take a shower and the bath fan shot sparks and started on fire. Night Manager useless, just shrugged us off when we said we were going to leave along with our daughter and grandchildren in next room. She then left for the night without even telling the desk staff what was happeni... read more
My daughter and I love staying here. My husband passed away almost 4 years ago and now we come into town to put flowers on his grave when my daughter misses him. We stay here about 99% of the time, they are always so nice, and daughter loves the lobby area. I love the fact that I don't have to worry about bringing my shampoo and conditioner, because they have that there. The other hotel I we stay at is the Home 2 Suites. I love Hilton properties.
Frequently asked questions about Nylo Hotel
How is Nylo Hotel rated?
Nylo Hotel has a 3.9 star rating with 2,697 reviews.
When is Nylo Hotel open?
Nylo Hotel is open now. It will close at 6:00 p.m.
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