NW Urgent Care - Eastside

Carter Madden 

on Google

5 days ago

Yuck. Like waiting an hour past a scheduled appointment time? Then this is the clinic for you! Both times I've been here has been an hour long wait. When I brought this up during my visit, I was told to book earlier in the day, implying that staff knows of regular delays in appointment times, daily, for up to an hour in some cases, and that's just fine. Where's my late fees? These guys will overbook appointments intentionally, putting profits before quality service. Literally, could not recommend against a place more. On top... read more

John Cummins 

on Google

a month ago

I want to share that if you are thinking of going to Eastside think again. 1. You will never talk to anyone on the phone, 2. You will be lucky if you get a timely response via the portal, 3. They provided just awful service. If you look back I proved a 5-star to medical provider, but that opinion has changed as every time my prescriptions need refilled the CVS sends me a message that the prescriber has denuded your refill. I am then told by eastside it is a system issue now for 2-years. This is unacceptable and to be frank t... read more

Gene Fourie 

on Google

4 months ago

I have been going to Dr Preston for about two years now he is an amazing doctor and so down to earth. The staff are always so nice and kind and everytime I call or have a issue they get me in or try there best to get me in the next day good people great staff way better than Mercy. 

Gen T 

on Google

9 months ago

I’m really disappointed with my experience at this clinic. I called ahead to confirm they accepted walk-ins, and they assured me I could be seen by Dr. Preston. However, when I arrived, I was told I could not be seen. I had driven nearly 30 minutes while feeling unwell, only to be turned away. No one should have to go through this kind of treatment, especially when they're sick. I expected better communication and care. It’s frustrating to have been misled, and I wasted both my time and energy. It’s a shame when a place with... read more

Hailey Tyler 

on Google

a year ago

We had an appointment scheduled in advance, when I arrived they told us they called and left voice messages that they had to cancel my appointment. I showed them I had received no voicemails, missed calls, but still had to reschedule. All this despite the fact that I had called them 15 minutes earlier to confirm the appointment and they said yes and to come on! With my work I had to schedule time off so I could make the appointment for this to happen! I'm sure the person left early or something and stuck the office with it, ... read more