Nuvance Health Vassar Brothers Medical Center, part of Nuvance Health

Michelin S. 

on Birdeye

11 months ago

I am posting this for all the individuals, in various departments to name a few (Shanai, Scott, Maria, Jocelyn) who have gone out of their way to help me. I hope you know who you are. I am very grateful for your assistance, and I am publicly letting Vassar know. 

Michelin S. 

on Birdeye

11 months ago

As anyone reading reviews can tell I am not happy with the service my family member has received from Vassar. When a procedure is schedule, Vassar personnel indicates that it will be between (for example) 9 a.m. to 10:30 a.m. (1 hr 1/2). I have sat and waited for my family member to have a procedure done for over 4-5 hours and all this time my family member has not been able to eat or drink anything. Now, how is this helping the patient if they are practically being starved while waiting for a procedure. Procedures ne... read more

Michelin S. 

on Birdeye

11 months ago

Anyone who is considering having your family member treated at Vassar. Think again! Vassar needs to hire more people. It is unacceptable to have someone waiting to get assistance to use the facility to defecate for 10 + minutes. 

Michelin S. 

on Birdeye

11 months ago

If I can give O review for Vassar Security I would. Patient's belongings are going missing or stolen and NO ONE, especially Security, is reachable. Instead, an incapacitated is being told that they are responsible for their belongings! I have other issues with the care of my loved one which I will be documented here so everyone is aware. Vassar you need to do better. 

Lourdes P. 

on Birdeye

5 years ago

I wouldn’t refer my worst enemy to this emergency room. I was foolish enough to come back here again. I found out out on my second visit that they missed something on my first cat scan. STAY AWAY!!!!