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NTB-National Tire & Battery

4.7

About this business

NTB of Joliet, IL is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price... read more

Location details

3350 Mall Loop Dr, Joliet, IL, 60431, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.71,563 reviews
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Ronda Blair's profile image
Ronda Blair 
recommend  Recommended
5 years ago

The staff is very friendly and helpful. They don’t try to oversell you on items that you don’t need. They do their best to provide you a great price. The staff always works with your schedule. The shop is clean and welcoming. I highly recommend them. 

Lena Brown's profile image
Lena Brown 
6 years ago

Visited 3/30/19 for an oil change. Appointment at 11:30. Vehicle finally pulled into bay at noon. The heat was not on and it was cold and uncomfortable throughout the customer area. I could see my car up on the hoist and it stayed there for a long time with no one attending to it. Maybe hire some people. One hour and 45 minutes from start to finish for a conventional oil change. Too long of an inconvenience and I’ll just pay more to go to Jiffy Lube so I can be in and out. Not the first time I’ve had a bad experience here. T... read more

Stephanie Devine's profile image
Stephanie Devine 
6 years ago

When you bring your tire in to get looked at, due to a leak... then are told when you receive their phone call that you need a completely new tire that’ll cost about $400 because they cannot plug the tire, as a nail is supposedly in the tire... then bring the tire back in because you’re a certified mechanic by trade & call them out on their scam & letting them know there is NO NAIL, it’s a rim leak... and the tire is covered under warranty to be replaced FOR FREE... only to be told ‘go ahead & call corporate, I don’t care’ b... read more

Lydia Hebert's profile image
Lydia Hebert 
6 years ago

While traveling from Louisiana on Saturday June 30, 2018 we experienced tire issues on a tire that was 2 1/2 months old. After calling several different BF Goodrich tire dealers and getting ZERO help I finally contacted David Stevenson here at NTB. Within minutes he located a tire and assured me he would have it here on Monday afternoon as we were leaving Illinois and could not drive anymore on the current tire. As promised the tire came in and he put forth the extra effort to contact BF Goodrich on my behalf for warranty se... read more

Krystle Lyn's profile image
Krystle Lyn 
6 years ago

They ruined all 20 of my lug nuts and would not help me pay for them!!!! Worst experience EVER I would go to tire discount!!! 

Allen Stewart's profile image
Allen Stewart 
7 years ago

I will never go to NTB again they are the most unprofessional people I've ever been too. I purchased but 2 get two tires free but I had to get the road hazard, and wheel alignment which I thought was a good deal. Boy was I wrong. 1st they tell me they couldn't do the alignment because I needed ball joints so i had those done $500 dollars somewhere else because they wanted $800. 2nd they tell me they couldn't do the alignment because they couldn't get the upper control arm bolts loose they told me to spray them with rust spra... read more

Kyle Budde's profile image
Kyle Budde 
7 years ago

Shit ass company. Had rear tires on my car replaced. In that process they manages to force one odd ball lug nut back on the stud. Then they won't fix the problem just offer a discount on the labor. They also told me that it's perfectly safe to drive on 4 out of 5 lug nuts. I would recommend any other company before national tire and battery 

Bobby Twombly's profile image
Bobby Twombly 
8 years ago

Great place, fast and efficient took time to explain things to me. Great management and very friendly people. Highly recommend!! 

Alison Castens Rasko's profile image
Alison Castens Rasko 
8 years ago

Frequently asked questions about NTB-National Tire & Battery

How is NTB-National Tire & Battery rated?

NTB-National Tire & Battery has a 4.7 star rating with 1,563 reviews. 

When is NTB-National Tire & Battery open?

NTB-National Tire & Battery is open now. It will close at 6:00 p.m.  

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