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NTB of Columbus, OH is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest pri... read more
4180 Stelzer Rd, Columbus, OH, 43230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
TEN out of FIVE stars!! 🌟 ⭐ 🌠 💫 Wonderful, personable customer service! Kristen helped jump my dead battery three times over the past year at no charge (pun not intended!) and so I trusted them to do a diagnostic check. Very honest! I needed and bought a new battery and have had oil changes done there, too. They are all VERY professional, kind, attentive, safe and personable. I'm your new #1 Fan for Life!! Thank you, Easton NTB in Columbus, Ohio!! You ROCK!! HIGHLY RECOMMENDED!! ~ Joyful Judi
I had new tires placed at the end of Feb. I have since been there three more times for low tires. Each time they missed something they messed up. The front desk ladies are unfriendly and the bathroom is filthy. I took my car to Firestone to find out they put the wrong tire kits on the tires. NTB will only cover the kits and not the labor of Firestone fixing their screw ups. I will never be back to NTB. I will be sure to let everyone I know of the service I have had with this company.
Me and my husband went to get oil change on both our cars , they did mine , 3 employees tried to start my husband's car using a key that didn't go to his car . Locked his car up and activated the anti theft system. My key pod or spare key will not let me start my car to turn off the anti theft system, NTB in Columbus ohio at Easton is refusing to do anything about this. When their employees are the ones to blame for this mistake. They said we wouldn't even get reimbursed for what it will cost to go to a dealer ship and have ... read more
they do good work. Have good people are friendly and really convenient.
Now under new management at the Stelzer Rd. location. Love the crew and the feel you get.
Tech lied about doing tire rotation when I pointed out I knew they didn’t do it I was told I didn’t know what I was talking about because I’m a woman. Ps I marked my tires so I know they were never touched. Tech thendid rotation but never apologize for the tech attitude, remark or service I received. Believe me I already called corporate. They are suppose to do a check list. Where’s the list??? Never ever will I go to NTB again.
Business response:
Hi, Marlene, thank you for bringing this matter to our attention. Could you please go to www.ntb.com/contact-us-form and provide us with some more details about this? We'd like to reach out to you regarding your visit. Thank you. NTB Tire & Service Centers
They change oil and filter and forgot to screw correctly the steel plate. I don’t recommended never and ever
Business response:
Hi, Waleska, thank you for bringing this matter to our attention. We'd like to discuss this further with you, but we need some more information from you first. Please go to www.ntb.com/contact-us-form to tell us more about your visit. Thank you. NTB Tire & Service Centers
Absolutely HORRIBLE customer service!!!!
Very fast and effective service! I was in and out in a short amount of time. Thank you!
Ntb-national Tire & Battery has a 4.2 star rating with 261 reviews.
Ntb-national Tire & Battery is closed now. It will open tomorrow at 9:00 a.m.
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