Novel Home Health Agency

Amber Rodas 

on Google

3 months ago

This company was charged with providing hospice care for my grandfather. He ended up in the ICU after a UTI went undiagnosed and untreated for weeks resulting in extreme confusion/illness that lead to a fall. We continually raised concerns with his care team that he needed more care than he was getting and asked for support in compelling him to accept moving in with someone even if it meant involving APS and no one took us seriously. He went unbathed for weeks, his oxygen machine/medications/etc were not kept up with. His co... read more

Jasper Taylor 

on Google

5 months ago

I was in a car accident and was partially paralyzed. After three vertebrae replacements month in the hospital then went to encompass for physical therapy and was told by the case worker there that when i got home everything would be lined up for me....it never happened. I was referred a guy that can help resolve my problem and he did just that Tim Gilliland is an awesome individual. He wasn't even paid to help me get my home health physical therapy. And worked none stop and kept me updated on everything so it's only right ... read more

James Allman 

on Google

5 months ago

My Husband was in a severe car accident and had to have several vertebra replaced. We are fairly young. So, as you can assume this process is completely foreign to both my husband and I. immediately we started having issues with insurance and the approval proses. Novel healthcare was one of the companies that we were referred to however, like the other Home Healthcare facilities, we were referred to insurance did not cover their facility. However, thank God when we reached out to novel healthcare. We got a hold of Tim Gilli... read more

A R 

on Google

6 months ago

It is not easy to decide on health services for a family member. WHO do you trust?? I have had to do it several times and I can honestly say that Novel has been one of the best. The aide we have comes 5 days a week and is now like family. We love her. The staff has been attentive and tried to alleviate any concerns we have. Not being on “high alert” all the time has been such a blessing. You can trust Novel!! 

Linda Ferelle 

on Google

3 months ago

I’ve seen some of Timm’s videos advertising Novel, and he is always very informative and seems like he cares!