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Novato Chevrolet
- Car Dealers
- Novato, CA
About this business
Location details
7123 Redwood Blvd, Novato, CA, 94945, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
NOTE: This review is based on my WIFE’S purchase from Pine Belt Chevrolet Buick. After months of online searching at many, many, many dealerships, the Lord led me to CarGurus on 10/1/25 where my prayers were answered and I found my God chosen vehicle that I had been praying for, for months, a 2024 Subaru Outback, at Pine Belt Chevrolet and Buick in Hattiesburg, MS. Christina was my salesperson. I know that Jesus Christ selected her because she made me feel special as a customer, explained the vehicle purchasing process f... read more
Jerry Steiner Chevrolet provided the worst service I've ever had on a vehicle. Had a shimmy in the right front tire. Brought my 2023 Bolt in for diagnosis and repair. First of all I didn't get a response to my texts for over a day. Had to call Dan personally to get a response. Diagnosis was that I needed an alignment. Approved the alignment but had to call to get a quote. Received no call when the repair was done. Had to call for that. Drove the car out of the lot and it still had exactly the same problem after having paid $... read more
I took my car in to the service department a couple weeks ago and had to get a rental car. They told me it would take a couple days. That turned into 5 days and that's only because I called and told them I want my car back. I took it in again to get my tires replaced. They said bring it in before 8am and it would take a couple hours. I had to call them at 2pm and it still wasn't done. I sat on hold for 15 minutes before someone got on the phone and told me they had the car in the bay and it should be finished in a half ... read more
Bought a 2024 truck from them. Sales was fine, shortly after purchase truck stopped running. Spent 2 full weeks waiting on a truck to work. Biggest problem is the service department was non communicative throughout the process. Could never get a hold of anyone. Drove down 4 times to get answers. It is one thing to make a sale it is another to not be able to service it. Most staff are apathetic to any concern you have. Will not do business with them for any future needs.
Made an appointment and was told they would need my car by 8:00AM to be able to finish it in one day. I called at 5 and they were confused and not sure if they had my car. After they figured it out they told me they got really busy and didn't even look at it. Needless to say, I will be finding another dealer for my factory required services.
Danille in Service at Richards Chev in Cheshire Ct is an absolute PLEASURE to work with! Found the issue with my GMC Truck and got it fixed, other service depts were not able to fix the problem. Always sent a text for updates, need service go see her, Thanks, Duane
Buyer Beware.... Worst Car Buying Experience Ever On Friday 9/12 I received an alert that this dealer had a 2014 Suburban for sale with very low mileage. I contacted the dealer right away and expressed my desire to own this vehicle as I've been looking for this particular year make and model with low mileage. I got a text from Eric in used car sales and followed up with a phone call. He hadn't seen this vehicle on his list yet but was kind enough to walk out and find it and sent me pictures on his cell phone, at which time I... read more
Bought a ‘21 charger scat pack for my son not even a month ago and after having the car not even 2 weeks we notice the tires are completely bald and wore and wires sticking out on the inside. He goes and gets some temporary tires to put on in meantime and there is 4 patches in one tire and 2 in the other. I contacted them and sent pictures and long story short, they will not replace the tires. Lesson I learned from this, if u buy a used car do your due diligence and look at every inch. Very disappointed in Chuck Steven’s no... read more
My husband and I recently had a lot of work completed at Palm Chevrolet. We needed a new transmission on our 2018 Tahoe as well as other issues. They got us in sooner than what was scheduled. Jon Degroot was amazing. He kept me updated everyday on the progress. We were very happy with the service. We will continue to use Palm Chevrolet for all of our vehicle needs. Barb and Chuck Peabody
Frequently asked questions about Novato Chevrolet
How is Novato Chevrolet rated?
Novato Chevrolet has a 4.5 star rating with 1,922 reviews.
When is Novato Chevrolet open?
Novato Chevrolet is closed now. It will open at 10:00 a.m.
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