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Novak Brainard Veterinary Clinic

4.0

About this business

Specialties ovak Brainard Vet ClinicNovak Rinker Veterinary Clinic is a full-service veterinary medical facility, located in Ottawa, IL. The professional and courteous staff at the Novak Rinker Veterinary Clinic seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients. 

Location details

1650 1st Ave, Ottawa, IL, 61350, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0277 reviews
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Liz O.'s profile image
Liz O. 
4 months ago

This happened to my dog 2 years ago and I want to continue to bring attention to this vet! Please stay FAR FAR AWAY! PROTECT YOUR FUR BABIES!!! (Review from 2 years ago)  BEWARE!!!! TAKE YOUR FUR BABIES ANYWHERE ELSE!!!!! I took my senior dog here for a rash on his leg on Thursday and they were completely rough with him and BROKE his leg! Dr. Olson is completely unprofessional and negligent! I called their office afterwards to find out more information on his X-rays and their receptionist HUNG UP on me! DO NOT GO TO NOVA... read more

Lissette O.'s profile image
Lissette O. 
2 years ago

BEWARE!!!! TAKE YOUR FUR BABIES ANYWHERE ELSE!!!!! I took my senior dog here for a rash on his leg on Thursday and they were completely rough with him and BROKE his leg! Dr. Olson is completely unprofessional and negligent! I called their office afterwards to find out more information on his X-rays and their receptionist HUNG UP on me! DO NOT GO TO NOVAK!!!! MEDICAL MALPRACTICE AND NEGLIGENCE!!!!!!!! 

Brianna Halberg's profile image
Brianna Halberg 
recommend  Recommended
4 years ago

Friendly staff, they take very good care of my furbabies❤️ 

Skyler Balconi's profile image
Skyler Balconi 
4 years ago

Extremely unprofessional and careless . 

Abby Lynne Muller's profile image
Abby Lynne Muller 
4 years ago

Not only did they forget to latch a crate and let someone’s cat out, when it was brought up, they got defensive and angry. So, my friend made a post explaining it because the office wouldn’t do anything, and the vet sent them a letter saying they’re not welcome as clients anymore. Personally I wouldn’t take my pets anywhere that can’t close the latch on a crate, let alone go to a vet that didn’t apologize, but rather blacklisted her. Horrible customer service. This wouldn’t be acceptable if a nurse forgot to lock a baby’s cr... read more

Amber Rieuf's profile image
Amber Rieuf 
recommend  Recommended
4 years ago

Your facility is always so clean and I I always see someone disinfecting a room when a patient leaves getting it ready for the next person and their animal/animals. The staff is so kind and I appreciate the level of care they have given my kitten since I was referred to your facility by Pet Projects, and I’m really thankful for that. She just got surgery yesterday and is doing very well. Thank you for the option of buying her pain meds because I think that has really helped her a lot. She’s drinking eating and moving around ... read more

Scott Jackson's profile image
Scott Jackson 
recommend  Recommended
5 years ago

this is an amazing veterinary clinic. I wouldn't take my dogs anywhere else. 

Alaina Rix-Rivers's profile image
Alaina Rix-Rivers 
recommend  Recommended
5 years ago

Novak-Rinker has cared for my golden, Ginger, the past 13 yrs. Last week I had to say good bye to my best friend. The staff was kind, compassionate and patient as I said my last good bye. Definately a great group! 

Megan Henneberry's profile image
Megan Henneberry 
recommend  Recommended
5 years ago

At Novak rinker you will find resourceful and courteous staff, veterinarians educated with degrees from top universities, and a comforting atmosphere able to accommodate any animals needs. They are also extremely helpful in referring you to other veterinary professionals whom may be better suited for specific medical situations. Novak-Rinker veterinary clinic is an excellent resource that every pet owner should utilize! 

Frequently asked questions about Novak Brainard Veterinary Clinic

How is Novak Brainard Veterinary Clinic rated?

Novak Brainard Veterinary Clinic has a 4 star rating with 277 reviews. 

When is Novak Brainard Veterinary Clinic open?

Novak Brainard Veterinary Clinic is closed now. It will open on Monday at 9:00 a.m. 

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