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315 Merger Street, Norwood Young America, MN, 55368, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very rude on the phone. Not taking new clients, very rude about it and said they did not need more clients. Maybe in the Fall but probably not. Cut me off in mid sentence to tell me i could not make an appointment. I had several friends say they were a decent vet with decent prices because they were a country vet. I think i will stick with the city vets. I mean this person answering the phone had no manners at all.
Did this provider answer all of your questions? None of my questions were answered
Did they follow up with you after your appointment? Yes, they made sure I had everything I needed! Did this provider ever postpone your appointment? Not at all! They always try to get me in as soon as possible Does this provider ever overbook appointments here? No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this animal hospital's staff friendly? Yes, they went above and beyond Did the staff make you feel uncomfortable when you called with questions or concerns? Absolutely! They made me feel like my questions and concerns were stupid Did you spend a lot of time in the waiting room at this provider's office? Absolutely not! I was seen right away! Does this provider ever overbook appointments here? Never! They have lots of business, but they do such a great job of never overbooking. Does this provider offer any coupons, discou... read more
Did you feel safe in this provider's care? Yes Does this provider offer any coupons, discounts or promotions? Not that I have seen Did you leave the animal hospital feeling satisfied with your visit? Yes
Does this provider always take that extra step to make you feel special? Yes, I always enjoy my appointments Did the veterinarian allow you to stay with your pet at all times? Absolutely! I was never asked to leave and stayed with my pet the whole time Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away!
Did you leave the office feeling satisfied with your visit? Completely! Does this provider ever overbook appointments here? No, They definitely believe in quality over quantity and allow more than enough time in between appointments Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy? Yes, they are very knowledgable and gave me great advice
Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Does this provider remember you by name? Sometimes, but not always Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and m... read more
Does this provider always put the customer first? Definitely not. They seem to care more about themselves Does this provider have helpful information available online? No, just a basic listings page
Norwood Veterinary Clinic has a 4.5 star rating with 153 reviews.
Norwood Veterinary Clinic is closed now. It will open tomorrow at 9:00 a.m.
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