Norton Orthopedic Specialists - Foot & Ankle - St. Matthews

Cassandra Schueler 

on Google

4 months ago

Just got off the phone with the clerk. First thing she asked was if I’d been diagnosed with “diabeetus or pre-diabeetus” I said I had pre diabetes before but then it had gone away and now I wasn’t sure. She then completely shut down. Said the doctor absolutely would not see me. Would never consider seeing me. I said my foot pain IS NOT related to my mild pre diabetes and I knew my pain was from poor arch support and over pronation. She wouldn’t hear it. She was rude and whoever this doctor is doesn’t seem like he has much co... read more

Lydia 

on Google

a year ago

I'm severely disappointed in this place's clerk who handles phone calls. My mother to see if this place could help her with some severe foot pains and the first thing this person did on the phone was ask if my mother was diabetic. When she said yes, the clerk gave her such an attitude "Oh, we dont take people who are diabetic" and proceeded to say "oh just google somewhere else" SEVERELY UNPROFESSIONAL. I dont know how theyre training these people these days but maybe try and be more sympathetic towards people who are in pai... read more