Norton Leatherman Spine - St. Matthews

Kelli White 

on Google

3 days ago

I went to this location around March. I came with a 30* curve on my spine that has rotation as well. I’ve had this diagnosis of scoliosis since I was young and am a fellow healthcare worker currently. I lift patients on a daily basis, and it is extremely hard on my back. From this visit I did not get any help and was told to “manage the symptoms with pain meds”. I was also told that “scoliosis doesn’t get worse as you age”. I’m sorry, I would think that doctors would be aware that scoliosis can get worse 1-3 degrees yearly. ... read more

Cheyenne Cottrell 

on Google

2 weeks ago

I normally don’t repeat reviews for a business, but I feel a responsibility to speak up after my experience. Despite months of debilitating back pain and multiple appeals for an updated MRI, this office repeatedly submitted the same paperwork over and over, never updating my records with my worsening condition or new physical therapy findings. I was eventually told—by my former insurance case manager—that the reason for denial after denial was because nothing ever changed in the submission. Not once did they include the urge... read more

Jim Carpenter 

on Google

3 months ago

I was very pleased that Norton Leatherman spine in Saint Matthews was concerned about the pain I am having and got me in quickly! Dr. McCarthy was extremely prepared for my appointment and came up with a treatment plan which should be very positive. The experience was great! 

Cheyenne Cottrell 

on Google

3 months ago

I’ve had an incredibly frustrating experience with this office. Despite my doctor ordering an urgent MRI over a month ago, I have had to do most of the legwork to get things moving. My physical therapy discharge note was sent to the wrong office, and I had to personally track it down and ensure it got to the right place. When I contacted my insurance, they couldn’t even find the peer-to-peer review that my doctor supposedly completed. Communication has been poor, and I’ve been left waiting far longer than necessary for essen... read more