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Norton Hospital Emergency Room

3.7

About this business

Norton Hospital is a Hospital in Louisville, KY. This facility has 380 total beds. This facility has been rated 2 times, with an average patient rating of 3. 

Location details

200 E Chestnut St, Louisville, KY, 40202, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.7472 reviews
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Jessica Cheatham's profile image
Jessica Cheatham 
4 years ago

BEWARE COVID PATIENTS READ!!! On December 3rd my mom was admitted as a COVID/pneumonia patient along with my Father who was transferred here from another hospital with COVID/pneumonia, unfortunately we lost my dad two days ago, HIS NURSES IN 5 F WERE AMAZING. Adrian and Kara are the boom. Since then we have not been able to see my mother who has been continuously testing positive for COVID since November 23rd. Which is not abnormal to test positive for months for some, but not contagious. We were told by a doctor her isolati... read more

Business response:

Thank you for contacting us. We are sorry to hear that we did not meet your expectations. Please know your comments and concerns are being passed along to our team for review and follow-up. If you would like to provide additional information about your experience, please send us a direct message that includes your full name and best contact information so a member of our team can reach out to you directly. Thank you. 

Lisa Cheatham's profile image
Lisa Cheatham 
4 years ago

too many things to list. unprofessional staff and poorly trained nurses. 

Business response:

Thank you for contacting us. We are sorry to hear that we did not meet your expectations. Please know your comments and concerns are being passed along to our team for review and follow-up. If you would like to provide additional information about your experience, please send us a direct message that includes your full name and best contact information so a member of our team can reach out to you directly. Thank you. 

El Ok's profile image
4 years ago

Black people do not come for any form of care at any Norton's facility. if you look up medical disparity in the Black community you will see their face. They dismiss blacks at a higher rate, will try and make you feel like your symptoms aren't real. Norton Healthcare is deep rooted in racism!!!!! 

Donnie Lee's profile image
Donnie Lee 
recommend  Recommended
4 years ago

I just want to thank the awesome staff at the long term care post covid clinic in Norton Hospital in Louisville Kentucky. Its not often you run into one, let alone several staff in the Medical setting, who actually cares. I felt well taken care of, respected and feel like I'm finally getting somewhere and actually someone to finally listen, couldnt ask for more. If anyone from Norton Hospital Pavillion on Broadway is reading. Be very grateful for your awesome staff, and proud that they are working for you. Treat them right. ... read more

Business response:

Thank you for your kind words! We will share them with the staff and leadership involved in your care. 

John Loftus's profile image
John Loftus 
recommend  Recommended
4 years ago

Had a great experience before, during, and after surgery at Norton—staff was very nice and comforting. 

Business response:

Thank you for your kind words! We will share them with the staff and leadership involved in your care. 

Bill Drury's profile image
Bill Drury 
recommend  Recommended
4 years ago

Everyone is very professional. 

Amy Burton's profile image
Amy Burton 
4 years ago

My dad was there for a week having internal bleeding and decided to release him when he’s done had 14 pints of blood and still losing blood lots of test and couldn’t find where it’s coming from and decided to release him what doctor in there right mind would release someone who is bleeding internally wth not only that his first night he was there the nurses were making fun of him and making racist remarks if u have a loved one please do not use this hospital they do not care anything about there patients and if something hap... read more

Business response:

Thank you for bringing your concerns to our attention. We welcome the opportunity to speak with you directly. Could you please send your best contact number to us through a direct message? Please know we take your comments and concerns very seriously. 

Andrew Gidcumb's profile image
Andrew Gidcumb 
4 years ago

Being told u can sit with loved ones then lied to. Having nurses sit practically on top of each other but I can’t sit with my dad waiting on my mom to have surgery is just wrong. Place is a joke. 

Ronald Shelton's profile image
Ronald Shelton 
4 years ago

my wife was there from July 19 till August 2 and 2 of the nursing staff where very rude and when they came in to do things would make her cry she was in there because she was dying from cancer and waiting to be moved to hospice unit and still having trouble getting paper work from you incompetent people and been a month 

Business response:

Mr. Shelton, Thank you for bringing your concerns to our attention. We welcome the opportunity to speak with you directly. Could you please send your best contact number to us through a direct message? Please know we take your comments and concerns very seriously. 

Frequently asked questions about Norton Hospital Emergency Room

How is Norton Hospital Emergency Room rated?

Norton Hospital Emergency Room has a 3.7 star rating with 472 reviews. 

When is Norton Hospital Emergency Room open?

Norton Hospital Emergency Room is open now. It will close at 11:59 p.m.  

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