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Northwestern Medicine Behavioral Health Services

3.5

About this business

Northwestern Medicine is proud to have 4 hospitals ranked among "America's Best" by U.S. News & World report, 2018-19. Anchored by Northwestern Memorial Hospital, the #1 hospital in Illinois for seven straight years, we're leading the quest for better care and better treatments in the Chicagoland area. With more than 200 locations across Chicagoland, better care and better treatments are never far from home. To learn more, visit NM.org. 

Location details

964 N 5th Ave, Saint Charles, IL, 60174, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.58 reviews
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Harper Alexander's profile image
Harper Alexander 
on Google
a month ago

Hi! I had the lovely experience of going here 3 days after I turned 15 June of 2024. I spent a single day here because they didn’t accept our insurance, never told us, and only said we were going to have to pay $20,000 for my whole stay there when I was about to start PHP on my first day. But let’s actually talk about the services. Let’s start with my needs, at this time, I was starving myself for 16+ hours on the daily during the day and binging up to 6 meals at night. I was cutting myself everyday, smoking weed every minut... read more

Jennifer Bennett's profile image
Jennifer Bennett 
on Google
2 years ago

My daughter had a horrible experience here in adolescent program. When she started at a different location the staff wouldn't release information to them even though her therapist release forms were on file. On top of they billed incorrect primary insurance and sent me the bill even though I filled all paperwork out stating what the primary and secondary insurance was! Avoid at all costs! 

Bryn Lofton's profile image
Bryn Lofton 
on Google
3 years ago

Please do better. The reason so many people commit suicide , or have addictions is because you reach out for help and insurance is constantly regected or appointments are a year away. I called for help with anxiety and panic disorder and depression I was told the only thing they could do is set me up for January 23rd of 2023. It's designed to make you fail , when it should be about helping people. 

em's profile image
em 
on Google
4 years ago

i was here last march- july and it helped so much 10/10 best mental health care facility ive ever been to 

Emily Whittington's profile image
Emily Whittington 
on Google
4 years ago

i was here last march- july and it helped so much 10/10 best mental health care facility ive ever been to 

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Frequently asked questions about Northwestern Medicine Behavioral Health Services

How is Northwestern Medicine Behavioral Health Services rated?

Northwestern Medicine Behavioral Health Services has a 3.5 star rating with 8 reviews. 

When is Northwestern Medicine Behavioral Health Services open?

Northwestern Medicine Behavioral Health Services is open now. It will close at 4:00 p.m.  

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