Northwest Community Credit Union

DAWN MYST 

on Google

a month ago

Disappointed in the merge. I had twin star for 12 yrs with NO issues. Now with the merger to PEAK my tanfers are confusing, and I just had 1k transfer twice instead of once. I submitted only ONE transfer. Thank goodness it was being transferred to my external savings and not to someone else. And I can see my daughters accounts which I shouldn't beable to have access to through my account. she's 22 and we have separate accounts. Seems like a breach in privacy and security to me. Makes me wonder who can see and have access to ... read more

bob fisher 

on Google

2 months ago

I agree with all these I'd be a negative negative since merging you cannot check your accounts as you travel on the ATM your credit is totally unable to be accessed to the point if you put cash in they can't tell you your balance at the credit union even in person this is stupid and ridiculous and I called the main CEO and never got a response ...as Northwest it was a fantastic Credit Union now all i hear is they are working on it ...3 years come on !!! The morale even shows...thats last time i was in they told me that will ... read more

Wild Hare Electric 

on Google

2 months ago

Have multiple accounts with them and have instant ACH deposits from credit card transactions from business and deposits even when they are instant process days later. It's a huge pain transferring bank accounts for business but at this point it's affecting my business so I think I'm going to have to find another company. So I'm giving this warning now; When they were Twinstar, they were allot better and now it's too difficult to keep doing business after the merger. 

Gabriele Lovett 

on Google

3 months ago

Terrible company! The app is always down or "being updated",even though nothing ever changes on it. And how is only way people can check their bank account inoperable for 3 days while the office is closed! Very bad for business.